Department of Veterans Affairs

Supervisory Audiologist - Service Chief

Shreveport, Louisiana Full time

Supervisory Audiologist - Service Chief

Department: Department of Veterans Affairs

Location(s): Shreveport, Louisiana

Salary Range: $124531 - $161889 Per Year

Job Summary: This position is located in the Audiology Service at Overton Brooks VAMC in Shreveport, Louisiana. The duties and responsibilities are carried out throughout all clinical and other patient care areas involved with the Audiology service. This position serves as a Service Chief of Audiology.

Major Duties:

  • The primary duties of the Supervisory Audiologist-Service Chief may include but are not limited to: Serves as a Service Chief; responsible for all professional, management and administrative aspects of the service or organizational entity. Overall responsible for a service-level organizational unit and has full responsibility for clinical practice, program management, education, human resource management and supervision for the service. Autonomously manages substantive parts of specialized, complex, professional services that significantly impact Veterans' care. Provides leadership with objective, independent assessments and recommendations for policy, operational and administrative issues and initiatives requiring decision and action. Monitors work performance to ensure that requirements are satisfied; interprets and processes a wide variety of data related to program planning and specialized needs of the Veterans, the service, and the medical center; and ensures policies or issues have been fully coordinated, vetted, and staffed. Advises executive leadership on implications, key issues, and relationships to interest groups (both internal and external) and recommend courses of action; coordinates and negotiates resolutions to complex problems. Assures compliance with accrediting agencies and regulatory requirements and corrective action is initiated as needed. Responsible for professional and administrative management of an assigned area, including budget execution. Maintains interdepartmental relationships with other services to accomplish medical center goals. May prepare special reports and responses, Congressional responses, briefing papers, issue briefs and decision papers for the medical center leadership, which may be highly sensitive, confidential and of a complex nature. Develops policies and procedures and may develop performance standards, position descriptions and functional statements. Monitors the clinical performance of staff, conduct performance appraisals, and perform other clinical and administrative responsibilities to ensure that the mission of the service and the medical center has been satisfied. May set training objectives for staff and delegate responsibilities to subordinate sections. Exercises supervision, administrative management, and direction of both professional areas in a unified audiology and speech-language pathology service or equivalent service-level department, or administrative management and program direction of other rehabilitation-related areas. Manages and directs the work of others to accomplish program goals and missions. Supervises, motivates, and effectively manages a diverse clinical staff applicable to a service level department in a large, complex, or multi-division facility. Responsible for planning, assessing, and evaluating programs to ensure proper coordination between care delivered by the service. Develops, organizes, directs, manages, supervises, controls, and implements policies and procedures for complex service-level departments. Fully responsible for developing and directing educational and training programs; negotiating affiliation agreements with academic partners; and setting training objectives. Delegates responsibilities to subordinate section or assistant chiefs (if applicable), planning, and scheduling work; assigning work to employees; accepting, amending, or rejecting completed work; assuring that production and accuracy requirements are met; appraising performance and recommending performance standards and ratings; assigning delineated clinical privileges; approving leave; and affecting all levels of disciplinary measures. Work Schedule: Monday - Friday, 8:00am - 4:30 pm, subject to changed based on the needs of the facility. Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 00942F Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Qualifications: Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Doctor of Audiology (AUD) from an audiology program recognized by the Accreditation Commission for Audiology Education (ACAE) or Council on Academic Accreditation (CAA) of the American Speech-Language-Hearing Association (ASHA). HR office staff and management officials may verify a program's accreditation from ACAE at acaeaccred.org and CAA at caa.asha.org. OR Other doctoral degree in hearing science or a directly related field from an institution accredited by an accrediting institution recognized by the U.S. Department of Education. Foreign Education. To be creditable, education completed outside the U.S. must have been submitted to a private organization specializing in the interpretation of foreign educational credentials. Such education must have been deemed at least equivalent to that gained in conventional U.S. programs. Licensure. Individuals must hold a full, current, and unrestricted license to practice audiology at the doctoral level in a United States state, territory, commonwealth, or the District of Columbia. (1) The Under Secretary of Health, or designee, may appoint a candidate without a license who will be assigned to a research, academic, or administrative position with no patient care responsibilities. In such instances, HR office staff can only appoint these candidates in exceptional circumstances where their credentials demonstrate high professional attainment or expertise in the specialty area. (2) All audiologists who perform compensation and pension examinations perform direct patient care duties and must possess a full, current, and unrestricted license to practice audiology and must meet the experience requirements under Section 2. D. See 38 C.F.R. § 4.85. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Supervisory Audiologist, GS-14. Experience. At least three years of experience as a professional audiologist, with at least one year comparable to the next lower grade level, must fully meet the KSAs at that level. Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs: (a)Skill in promoting collaboration to accomplish goals. (b)Skill in translating management goals and objectives into efficient service operations. (c)Skill in balancing operational resources to ensure appropriate delivery of service operations. (d)Ability to supervise staff. (e)Ability to effectively interact and collaborate with local, VISN and/or national leadership. (f)Ability to establish and monitor productivity standards, production and performance priorities to achieve management goals and objectives. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Preferred Experience: 2 years supervisory experience. The full performance level of this vacancy is GS14. Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position. May require standing, lifting, carrying, sitting, stooping, bending, puling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment. Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated, and ventilated. However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/17/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12815963. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2025-11-17