Make an impact with NTT DATA
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ESSENTIAL DUTIES & RESPONSIBILITIES
Supervises daily operations for a team of Security Officers; includes regular duties such as planning, scheduling, submitting timesheets, organizing, and directing execution of routine and special project work delegated by Security leadership.
Identify and attract talent by partnering in the recruitment process, assessing qualifications, interviewing candidates, and hiring individuals to join the team.
Contribute and support the development, implementation, and enforcement of security protocols, policies, and procedures to protect the data center, assets, and personnel.
Coach and guide Security staff by modeling professional conduct, adhering to security policies and safety regulations, and by overseeing the team's performance management at the assigned work sites.
Process quarterly promotions with the collaboration of regional managers and site managers.
Guide team members on how to fulfill the special / unique requirements for NTT GDC Americas clients, and ensure requirements are met; includes maintaining a positive and professional demeanor, proper engagement, and establishing client relationships.
Monitor security operations at all times during shift to ensure data center and surrounding property are secured
Manage security compliance through audits in coordination with internal and external stakeholders.
Coordinates Security vendor onboarding training in partnership with Deployment Services and Critical Facilities Operations.
Act as the first point of contact during security incidents.
Conducts investigations at the direction of management, gather evidence, and prepare incident reports.
Administers the operation of all security related systems on shift, such as access control, CCTV, digital video recording, photo badging, etc.
Prepares and reviews periodic security reports to clients and internal leadership.
Organizes and conducts predefined actions in emergencies and renders first aid, in events ranging from fire, and work accidents, to illness.
Manages the procurement of essential equipment spares and office supplies for designated staff and shift; this includes maintaining inventory levels and resources are readily available to support the team’s effective performance and daily operations.
Recommends improvements to recordkeeping software to capture accurate security officer activities.
Ensure all Security Officers on shift meet all NTT GDC Americas dress code and Uniform Standards.
Performs other duties as assigned, and regular, predictable attendance is essential.
KNOWLEDGE, SKILLS & ABILITIES
Familiarity with security process and leadership, preferably in a data center or critical infrastructure environment.
Knowledge of physical security systems, access control, surveillance technologies, and incident response procedures.
Familiarity with regulatory requirements such as SOC 2, PCI DSS, and HIPPA.
Knowledge of OSHA and safety rules.
Leadership skills with the ability to learn to motivate and manage a team effectively.
Analytical and problem-solving skills to identify and mitigate security risks and vulnerabilities.
Good communicator, with ability to interact with stakeholders at all levels.
Ability to function in stressful situations, remaining calm while making critical decisions.
Familiar with occupational hazards and safety rules.
#LI-GlobalDataCentres #LI-JS3
EDUCATION & EXPERIENCE
High School or GED required.
2 – 4-year degree, or equivalent combination of work experience and occupational training / certifications.
Prior Law-Enforcement and/or Military leadership, a plus
Minimum of 5-7 years of experience in a security position experience in law enforcement, industrial, commercial, or governmental security and loss prevention.
Able to navigate security technologies and computer systems, including access control systems, CCTV, and incident management software.
Internal candidates must have held a Security Officer L2 (Level 2) or L3 (Level 3), and / or Shipping and Receiving position, and held previous position for 6 months.
As a condition of employment, you are required to possess active certifications such as Certified Security Guard (CSG) or Certified Protection Officer (CPO) as mandated by state regulations, to be obtained within six months of commencing employment and maintained throughout your tenure as a mandatory requirement.
PHYSICAL REQUIREMENTS
Regularly moves equipment and other hardware up to 50 lbs.
Frequently move about inside and outside of data center / facility
Remain stationary for prolonged periods of time.
Ascend / Descend a ladder and perform duties atop a raised platform.
Position self in small spaces.
Operate computer, peripherals, and other office equipment.
Perform work during US business to support a 365/24/7-hour organization across several time zones.
Close visual work on a computer terminal.
Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
WORK CONDITIONS & OTHER REQUIREMENTS
Occasional travel to other data center locations.
Exposure to all types of weather conditions.
Exposure to unpleasant fumes and odors.
Exposure to hazardous work environments.
Data Center environment with varying temperatures and loud noises.
Must be able to pass a background check and drug test.
Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support, as needed to support onsite staff and business requirements.
A valid driver's license is required for onsite leaders with direct reports to support employee transportation and meet company needs.
Must participate in some capacity in the Bring Your Own Device (BYOD) program—use smart mobile device with cellular connectivity capable of downloading active applications
Must carry cell phone during assigned shift and in emergency situations.
CPR/First Aid Certification preferred or can be obtained working for NTT.
This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $74,400 - $93,000.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
Workplace type:
On-site WorkingAbout NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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