Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
This position is funded for 18 months; continuation past 18 months will be based on university need, performance, and/or availability of funding.
POSITION SPECIFICS
The Office of Student Accountability & Conflict Response is seeking a dedicated and detail-oriented Student Affairs Case Manager. This position is the primary case manager for student conduct cases at the following Penn State campuses: Dubois, Fayette, Mont Alto, New Kensington, Shenango, Wilkes-Barre, and York. This position is responsible for investigation, adjudication, sanction tracking, and case documentation, as well as keeping campus staff informed of relevant information. This position will also assist with student misconduct issues for other Penn State campuses as needed and as time allows.
Additional Responsibilities:
Consultation regarding Threat Management, Crisis Response, and Students of Concern – Many incidents of misconduct are also analyzed and managed from a behavioral threat, care, and critical incident lens. This position will help coordinate analysis and response among the various units, streamlining, professionalizing, and refining the process.
Records Maintenance and Retention – Working closely with the Maxient Case Coordinator, this position will audit student affairs-related Maxient records and make necessary corrections, close outstanding files, move active cases to students’ new campuses, and prepare them for record retention.
Additional Position Information: Work will be primarily performed remotely with occasional training, in-person meetings, or investigations that will require travel to University Park or other Penn State campuses.
Skills and Knowledge:
Capacity to work cooperatively with various levels of faculty, staff, students, and community partners.
Ability to take initiative and have flexibility to adapt to shifting workload demands.
Excellent verbal and written communication skills.
Excellent analytical, judgment, ethical decision-making, and organizational skills.
Ability to work with a wide variety of cultures and backgrounds.
Demonstrated ability to assist people in crisis.
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
Master's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None
Application Instructions: Applicants must submit a cover letter of interest and a resume for full consideration.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $56,200.00 - $81,500.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.