Strategy Operations Associate (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our strong culture and non-vanilla personality. 

💪 A Talent House. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts…

YOUR MISSION

Join our team and become an integral part of Glovo's Global Logistics! We provide a dynamic and challenging environment filled with numerous opportunities for growth and development.

Support the overall strategy for courier operations to drive budget optimization and operational improvements across 22 markets. In this role, you will have high exposure to the executive leadership and will be a great opportunity for someone who is not afraid of driving changes by getting their hands dirty with good vibes.

THE JOURNEY

• Business-level strategy: Work closely with senior executives and across operations to set and implement our strategy and drive key budgeting initiatives.
• Strategic knowledge & insights: Develop outstanding insights on our markets, competitors and business trends, and disseminate this knowledge across Glovo to inform key decisions.
• Support in executing budget control initiatives that help optimize one of the biggest budgets at Glovo.
• Track and analyze key financial metrics and operational procedures to foster process improvements.
• Drive operational efficiencies and cost savings for more than 22 countries throughout deeper understanding of Glovo's operations model.
• Support with the monthly, quarterly, and annual business plans, including consolidation and reporting.
• Support with special projects from risks assessments to potential forecast of any opportunities (e.g. competitors analysis, ROI of budget increase/reinvestment)
• Analyze business performance and measure KPIs, identifying issues and potential improvement opportunities.
• Actively collaborate with your colleagues (HQ, local and international teams) and learn from each other in a supportive environment that allows you to grow, develop and make a difference within the organization.

WHAT YOU WILL BRING TO THE RIDE

• 1-2 years of experience in top-tier management consulting and/or corporate strategy/operations roles within tech marketplaces. Experience in the Gig economy business is a plus but not required.
• Clear example of stakeholder management where you drive meaningful changes through projects.
• Bachelor’s degree in a quantitative / numerical field
• Strong analytical abilities, especially with respect to experimental design and analysis.
• Proficient with Excel while applying strong analytical skills in the manipulation and understanding of data (minimum SQL knowledge is a plus)
• Strategic thinking and planning, hands-on mentality.
• Excellent skills in presenting and analyzing data and creating actionable reports.
• Fluent in English.
• Ability to influence stakeholders in order to help achieve your goals.
• An empathetic, inclusive and curious attitude

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🍔 Monthly Glovo credits to satisfy your cravings!
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!