Join our Group Benefits Operations team and play a key role in shaping the back-office transformation strategy for Manulife Group Benefits in Canada. This role is perfect for someone who thrives on solving complex problems, influencing change, and driving strategic initiatives that make a real impact.
Why This Role Matters:
You’ll be at the center of executing strategic initiatives that align with our Operations and Group Benefits strategy. Your work will involve:
Turning data into actionable insights.
Driving execution of transformation projects.
Partnering with leaders across teams and geographies to achieve results.
Influencing decisions and creating alignment for change.
Telling the story of the group benefits operations team through impactful presentations.
You may also lead small project teams to deliver strategic and transformation outcomes.
Position Responsibilities:
Deliver Strategic Projects: Manage initiatives with measurable business impact, ensuring benefits are realized.
Analyze & Recommend: Use data to identify trends, measure performance, and propose improvements.
Drive Change: Facilitate decision-making, manage milestones, and keep stakeholders aligned.
Communicate Powerfully: Build compelling presentations and stories for senior leadership.
Support Leadership: From monthly business reviews to annual strategy sessions, you’ll help keep priorities on track.
Required Qualifications:
Experience & Background
5+ years in strategy roles (consulting, investment banking, or similar).
Financial services experience is an asset.
Analytical Thinker
Strong quantitative and financial analysis skills.
Ability to identify trends and solve problems logically.
Strategic Influencer
Skilled at influencing senior leaders and gaining buy-in.
Comfortable making recommendations and driving decisions.
Exceptional Communicator
Advanced PowerPoint and storytelling skills.
Ability to simplify complex ideas for senior audiences.
Change Agent
Thrives in ambiguity and fast-paced environments.
Strong project management and organizational skills.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
#LI-Hybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Referenced Salary Location
Waterloo, OntarioWorking Arrangement
Salary range is expected to be between
$68,775.00 CAD - $114,625.00 CADIf you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.