Stockroom and Retail Operations Manager

TPC Sawgrass, located in Ponte Vedra Beach, Florida, is the birthplace of the TPC Network and the backdrop to PGA TOUR headquarters. Within the Mediterranean-Style, 77,000 square foot clubhouse, we provide our PGA TOUR Players, Families, Executives, Members and Guests with truly memorable culinary and service experiences in multiple dining outlets, beautifully appointed banquet and meeting spaces, and an expansive gallery. For the golf enthusiast, we provide a world class golf experience on either of our two PGA TOUR championship courses, including the famous Stadium Course, home to THE PLAYERS Championship.  If you are looking to improve your game, our PGA TOUR’s Performance Center offers lessons from the top PGA instructors in the industry as well as club fitting and fitness.

Responsible for managing the accounting procedures and protection of all Golf Shop merchandise inventory and supplies, with daily oversight of the stock room operation. This individual works with the Head Golf Professional and other team members to ensure inventory is accurately checked in, ticketed and prepared to go onto the sales floor.

QUALIFICATIONS

• Bachelor’s degree or equivalent experience
• 4 years related experience with merchandise and/or inventory
• Thorough knowledge of general business practices, retail sales and stock room practices and procedures as would be acquired through at least four years of similar experience. Must have previous merchandise and/or inventory experience.

RESPONSIBILITIES/DUTIES

• Oversee procedures to receive, code, track and file all golf-related purchase orders and invoices. Return all merchandise invoices to the Head Golf Professional for approval and then to the accounting department according to established procedures

• Develop and maintain shrink management procedures and ensure proper training of all stockroom staff
• Ensure staff is following proper receiving invoicing and checking in procedures in all golf-related merchandise according to establish policies and procedures

• Maintain records on all RTV’s (return to vendors) and obtain appropriate return authorization (RA’s) and credits from vendors for merchandise returned
• Oversee and confirm accurate coding of invoices for payment verifying prices, quantities against purchase orders. Accurately mark all merchandise stored in the stock room for temporary, permanent or basic fill use
• In coordination with the Merchandise Manager, accurately, neatly, and continually check inventories in the stock room. Check par levels of all stock room merchandise
• Manage and administer stock room and golf shop inventories
• Assign team members to assist with inventory variance research
• Train, develop, and educate Golf Shop Staff in proper stock room ordering procedures

• Coordinate accurate tracking, check-in, invoice and charging of staff and member special orders. Communicate appropriately with the customer, Head Golf Professional or necessary personnel relative to each special order

• Create and maintain a professional, well managed stock room appearance
• Continually input and update purchase orders into the Buying Plan. Print and distribute monthly and/or daily change reports to the appropriate personnel if necessary. Coordinate any changes with the National Merchandising Department
• Assist with all golf-related merchandise relative to annual PGA TOUR related events or group outings
• Run standard inventory reports to confirm accuracy and existing product levels
• Special projects or other duties as assigned.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus. An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job. This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

TRAVEL

• Travel is not expected for this position.

WORK SCHEDULE EXPECTATIONS

• This position requires shifts as necessary based on business levels.

SUPERVISORY RESPONSIBILITY

• This position manages employees and is responsible for the performance management and hiring of the employees within the department.