At Pfizer, our purpose is breakthroughs that change patients’ lives and our colleagues make this happen. All over the world, our colleagues work together to touch millions of lives.
Forward Impact Engineering and Engagement Teams deliver rapid outcomes by experimenting, learning fast, and proving what works.
Delivery Excellence Lead drives operational alignment across Forward Impact Engineering and Engagement Commercial Pods by facilitating capacity tracking, resource planning, and portfolio reviews to ensure transparency and accountability. It oversees intake from centralized tool and triage processes, manages request routing across Commercial pods, and maintains frameworks that enable efficient ways of working. The position ensures alignment with enterprise strategies and investment criteria while supporting continuous improvement and operational excellence.
By driving standardized processes and performance frameworks, this role helps agile pod teams to operate effectively and deliver measurable results. It supports ROI reporting with Value Impact and fosters collaboration with Portfolio & Innovation teams. Ultimately, the position enables prioritization, resource allocation, and operational efficiency, ensuring strategic objectives are met and business partners have clear visibility into outcomes.
Operational Alignment & Governance
- Contribute to operational alignment across Pods by facilitating capacity tracking, resource planning, and portfolio reviews with accurate reporting.
- Establish necessary frameworks, systems, and standard ways of working to enable continuous improvement and operational efficiency.
- Define and maintain team Ways of Working (WoW) to support agile delivery and collaboration.
Portfolio Management & Strategic Planning
- Facilitate portfolio planning discussions to align initiatives with enterprise strategies and investment criteria.
- Lead the portfolio reporting process, including monthly data extracts, update meetings, and analysis/reporting on portfolio health.
- Coordinate quarterly executive portfolio reviews and create reporting decks for leadership.
- Maintain team related records in centralized portfolio tool and support leadership requests to ensure visibility into program health, risks, progress, and resource allocation.
- Monitor pipeline, MVP transitions, and overall portfolio health to enable prioritization and accountability.
Resource Management & Capacity Planning
- Oversee intake related requests, triage, and request routing across Commercial pods.
- Coordinate resource allocation and capacity planning.
- Forecast resource needs, identify conflicts, and escalate as necessary.
- Track resources utilization and recommend optimizations to improve efficiency.
- Serve as point of contact for leadership requests related to resource planning and execution.
- Closely collaborate with Operational Excellence colleagues on contractor resourcing.
Performance, Metrics & Enablement
- Partner with Pod leads, CX CoE Lead and Bench Tool Leads to deliver metrics reporting and performance insights.
- Establish frameworks for agile pod teams to track measurable results and communicate outcomes to business partners.
Cross-Functional Collaboration
- Liaise between COE, pod leads, and Creation Centers to ensure seamless coordination and communication flows.
- Collaborate with Portfolio & Innovation teams to align priorities and drive execution.
Basic Qualifications:
- Bachelor’s Degree with strong experience.
- Track record of successfully indirectly leading cross-functional stakeholders alignment
- Proactive problem solver with strong analytical skills, emphasizing data-driven decision-making
- Ability to multi-task and handle multiple priorities while managing aggressive deadlines
- Strong interpersonal, collaboration, and facilitation skills
- Practical experience with operational, process improvement, and project management methodologies
- Demonstrated ability to manage complex projects
- Excellent written and verbal communication skills as well as the ability to influence key partners and stakeholders
- Proficient knowledge of Microsoft Office Suite tools.
- Extensive experience with computer use, able to work at a rapid pace in a virtual environment.
Preferred Qualifications:
- Masters degree in related field
- Pharmaceutical or Healthcare industry experience
- Experience driving change in a global, matrixed organization
- Strong business acumen
- Deep understanding of the digital healthcare landscape, including emerging trends and technologies.
Work Location Assignment: Hybrid
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
DisAbility Confident
We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here!
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