Sr IT Business Analysis Specialist

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

The MES Support Engineer – Manufacturing in the PDM IT organization, will be key team member in supporting the MES system for the La Verne, California Manufacturing site.

 

The MES Support Engineer will be part of a core team of IT support that directly interacts with users from different functional areas such as Manufacturing, Packaging, QA, etc.  This will include core functionality support related to GMBR, ESPs, and digital workflows within MES.  Meeting the agreed upon response and service level agreements with business objectives will be a critical measure of success.

 

The role will be involved with keeping core MES application and servers operational along with troubleshooting interfaces with SAP and other integrated systems with MES.  Since manufacturing is 24/7, role will be expected to work oncall or different work schedules to support users at different shifts.

 

 

Key Responsibilities

Business Knowledge & Relationship Management

• Cultivate and apply working knowledge of Manufacturing, Facilities & Engineering, and Quality Control operations.
• Enhance GMP knowledge through Gilead’s Quality systems, validation strategy, SDLC approach, and testing methodology.
• Establish and maintain relationships with functional stakeholders to support business operations.
• Assess MES system requests for business need and technical feasibility; provide feedback and effort estimates.
• Collaborate with IT, production, and engineering teams to implement MES solutions that improve functionality.

Operational Support & Troubleshooting

• Manage and maintain the MES system (PAS-X), ensuring optimal performance and availability.
• Diagnose and resolve MES and SAP integration issues; act as the SAP point of contact for MES-related troubleshooting.
• Plan and execute system upgrades, patches, and enhancements.
• Conduct end-user training and maintain documentation of system configurations and procedures.
• Ensure MES compliance with industry standards and regulatory requirements.
• Provide on-site and on-call support during manufacturing activities.
• Perform root cause analysis for MES incidents and implement corrective actions.
• Participate in validation activities (IQ/OQ/PQ) and ensure compliance with GxP, GAMP, and 21 CFR Part 11.
• Maintain audit trails and documentation for inspections.
• Support MES workshops, design phases, and change management planning.

Basic Qualifications

• Bachelor’s degree in IT, Computer Science, Engineering, or Pharmaceutical Manufacturing w/ at least 5 years of relevant experience with MES systems, preferably Körber PAS-X OR Master's degree in IT, Computer Science, Engineering, or Pharmaceutical Manufacturing w/ at least 3 years of relevant experience with MES systems, preferably Körber PAS-X
• Strong understanding of pharmaceutical manufacturing processes and MES lifecycle.
• Experience with SAP-MES integration and Level 2 automation systems.
• Familiarity with ISA-95/S88 standards and MES architecture.
• Exposure to emerging technologies such as GenAI, Digital Twin, AI/ML, and Process Analytical Technology.
• Experience with system profile creation, reporting tools, and ITIL frameworks.
• Excellent communication and stakeholder engagement skills.
• Ability to work independently and collaboratively in a fast-paced, 24/7 environment.

Preferred Qualifications

• Strong organizational skills with attention to detail; self-motivated and proactive.
• Solid understanding of GMP compliance and 21 CFR Part 11 requirements.
• Quality-oriented mindset with alignment to IT compliance and cGMP regulations.
• Experience with PAS-X MES software and manufacturing industry standards.
• Exposure to AI/ML technologies and their application in manufacturing.
• Relevant certifications in IT, MES systems, or automation technologies.

 

The salary range for this position is: $115,260.00 - $149,160.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

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Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

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Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the  legal duty to furnish information; or (d) otherwise protected by law.
 

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