Sr. Director, Strategic Accounts

Hazel Health & Little Otter have joined forces to deliver comprehensive services to the children and families we serve, learn more here.

We’re building the future of pediatric and family mental health care - delivering high-quality, evidence-based support to children and families at home, in schools, and in their communities. Following the merger of two leading digital mental health organizations, we are combining our strengths to expand access, improve outcomes, and redefine how families experience care.

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will

• Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families.
• Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise.
• Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference.

Check us out at Hazel Health Careers. 

The Role:

The Sr. Director, Strategic Accounts will facilitate Hazel Health’s efforts to engage, grow, and sustain long-term relationships with large school districts, state agencies, healthcare systems, and national organizations. This executive will be responsible for creating a client engagement model that ensures Hazel delivers exceptional value, builds trust, and drives measurable outcomes for partners. By strengthening engagement and deepening relationships, this leader will help Hazel advance its mission and expand its impact nationwide.

Location: Remote

What You’ll Do:

Client Engagement & Relationship Management

• Serve as the executive sponsor for key national and regional clients, ensuring strong ongoing relationships and exceptional service delivery.
• Develop and implement a client engagement framework to measure and improve satisfaction, retention, and expansion opportunities.
• Regularly meet with senior district, state, and healthcare leaders to align Hazel’s services with evolving partner needs.

Strategic Partnership Development

• Identify, negotiate, and secure new large-scale partnerships with school districts, state governments, payers, and healthcare organizations.
• Create frameworks for long-term partnerships that align with Hazel’s mission and financial sustainability.

Sales Enablement

• Build and oversee a sales enablement function to equip sales teams with training, tools, and content to maximize productivity and effectiveness.
• Implement scalable processes and resources to improve onboarding, knowledge sharing, and performance management across the sales organization.

Strategic Account Management

• Develop and oversee a strategic account management framework for Hazel’s most important partners.
• Ensure long-term account health, satisfaction, and growth through proactive relationship management and value delivery.

Cross-Functional Collaboration

• Partner with clinical, product, and operations teams to deliver solutions that meet client needs and exceed expectations.
• Collaborate with government affairs and marketing to strengthen Hazel’s value proposition and brand with clients.
• Submit and represent Hazel Health at national and regional conferences, securing speaking engagements and hosting sessions to elevate visibility and thought leadership.

Minimum Qualifications:

• Demonstrated experience working at the executive level in a large school district with a focus on mental health and behavior management. Candidates should have a strong understanding of district governance, policy, and stakeholder management.
• Proven track record of building and sustaining enterprise-level client relationships, preferably in healthcare, education, or public sector.
• Strong understanding of healthcare delivery, payers, and public education systems.
• Exceptional relationship management, negotiation, and communication skills.
• Mission-driven leader with a passion for advancing equitable access to healthcare for children.
• Ability to travel 75%+
• Advanced degree (Master’s or Doctorate) in Education, Public Administration, Healthcare Administration, or related field strongly preferred. 
• Leadership certifications in educational administration or comparable executive programs are a plus.

If you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway.

Total compensation for this role is market competitive, with a base salary range of $165,000 - $180,000, a 401k match, healthcare coverage, paid time off, stock options, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits.

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AL, AZ, AR, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, IA, KY, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NJ, NM, NY, NC, OH, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.