Sr. Developer, Learning

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

Sr. Developer, Learning – Sales Operations – IC2

Home Office - Hybrid

About this job

The Sr. Developer role leads the design and development of training solutions that support the direction of the Retail Operations Learning & Development strategic plan. In this role you’re asked to assess learning objectives of individual training campaigns programs, then provide tactical solutions that deliver measurable results.

What you will do – Essential Responsibilities

As a Sr. Developer, you will lead the creation and execution of learning solutions that drive performance and support the strategic direction of Retail Operations. Your responsibilities include, but are not limited to:

• Partnering Across the Business
  Collaborate with stakeholders across Retail Stores, the Customer Experience Center (CEC), and subject matter experts (SMEs) to assess learning and communication needs. Translate these needs into innovative, scalable training solutions that align with business goals and operational realities.
• Instructional Design Leadership
  Serve as a thought leader in instructional design and content development. Apply adult learning principles and creative design strategies to build engaging, effective learning experiences—both digital and instructor-led—that support associate development and business transformation.
• Project Management & Execution
  Design, maintain, and execute detailed project plans that provide clear visibility into timelines, milestones, and deliverables. Ensure alignment with broader deployment strategies and proactively manage risks, dependencies, and stakeholder expectations.
• Learning Deployment & Measurement
  Support the deployment of learning programs through the company’s Learning Management System (LMS), ensuring seamless delivery, accessibility, and tracking. Leverage analytics to measure training effectiveness and continuously improve learning outcomes.
• Content Integration & Sustainment
  Integrate content from multiple sources—including other developers, business partners, and existing assets—into cohesive learning journeys. Ensure content is current, relevant, and aligned with evolving business priorities. Contribute to sustainment strategies that reinforce learning post-launch.
• Consultation & Enablement
  Act as a strategic consultant to business leaders, helping them identify performance gaps and learning opportunities. Provide guidance on training technologies, deployment models, and change enablement tactics that support associate readiness and operational excellence.

Purpose of the role

As a Sr. Developer, you are a key architect of learning experiences that empower associates and drive operational excellence. You design and implement the structure of both online and instructor-led courses using advanced eLearning tools and instructional applications. Through either informal or formal intake processes, you document the requested requirements for the course, including content that has been created by other developers, and design and code the lessons.

Qualifications and Requirements

To excel in this role, you bring a blend of technical expertise, creativity, and strong organizational skills:

• Technical Proficiency in eLearning Tools and Systems, including but not limited to:
  • Adobe Suite: Captivate, Photoshop, Acrobat, Premiere Pro
  • Articulate Suite: Storyline and Rise
  • Vyond: Animation software
  • Final Cut Pro or similar video editing tools
  • Microsoft Office Suite: PowerPoint, Word, Excel, Outlook, Teams
• Core Competencies:
  • Results Focus: Strong planning and execution capabilities to manage multiple projects simultaneously along with advanced time management skills to meet deadlines and maintain quality standards.
  • Analysis & Decision Making: The ability to leverage technology to solve complex learning, development or skills opportunities.
  • Communication: Ability to collaborate effectively with stakeholders and SMEs including the ability to influence up to Managers, Sr. Managers and above.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.