Waystar

Specialist Database Administrator

Louisville, KY Full time

ABOUT THIS POSITION

In this role, you will provide SQL Server administration, design, and development support in a dynamic environment, while also championing reliability, automation, and observability best practices. You will collaborate with Application Development teams to ensure our database platforms are resilient, performant, and continuously improving. This position offers opportunities for personal growth, technical leadership, and innovation.

WHAT YOU'LL DO

  • Perform system and application monitoring and alerting related to the SQL Server environment. 

  • Work with Application Engineering teams to maintain stored procedures, indexes, and database access interfaces. 

  • Automate systems management tasks. 

  • Conduct performance analysis and tuning, especially in .NET/MS SQL environments. 

  • Operationalize new technologies introduced into the environment. 

  • Collaborate with Business Product Owners to identify priorities for application development and enhancements. 

  • Participate in a 24x7 on-call response rotation. 

  • Demonstrate creative thinking, advanced problem-solving, and troubleshooting. 

  • Administer MS SQL Server (2008, 2012, 2014, 2016,2022). 

  • Implement high availability solutions (Mirroring, Replication, Clustering, Always On). 

  • Manage database security, users, and roles. 

  • Monitor and analyze SQL query performance. Provide expertise in writing efficient and effective queries. 

  • Review data scripts and provide feedback. 

  • Implement data recovery techniques from backup/restore. 

  • Monitor real-time transaction processing and identify issues. 

  • Set up and manage clustered databases and replication techniques. 

  • Guide to Application Engineering teams in SQL development. 

  • Automate deployment, monitoring, and incident response.  

  • Enhance observability with metrics and dashboards.  

  • Lead incident response and maintain documentation.  

  • Collaborate with engineers to build reliable systems.  

  • Mentor team members and contribute to postmortems.  

  • Use AI tools to drive innovation and continuous improvement. 

WHAT YOU'LL NEED

  • 5+ years’ experience in DBA, SRE, DevOps, or infrastructure engineering roles. 

  • Experience with observability tools (e.g., Prometheus, Grafana, Splunk) and CI/CD pipelines. 

  • Familiarity with data platforms, ETL pipelines, and distributed systems. 

  • Excellent problem-solving and communication skills. 

  • Experience with Python, PowerShell, and similar languages. 

  • Bachelor’s degree in a related field or equivalent work experience. 

 

Preferred Skills: 

  • 5+ years’ experience in query optimization and performance tuning. 

  • Experience with Microsoft Azure, SSIS, SSAS, or PowerShell. 

  • Permissions/User Management experience. 

  • Willingness to learn new technologies and take ownership of technical projects. 

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.  

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.