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Razorpay software private limited

Solutions Consultant

Bangalore Full Time

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). 

As a Solutions Engineer, you will act as a technical expert working closely with sales, product, and engineering teams to understand customer needs and design tailored technical solutions. You will play a key role in both pre-sales and post-sales activities by aligning Razorpay’s product capabilities with client requirements.

Roles & Responsibilities:

  • Have a deep understanding of the entire product suite. Should be up-to-date in technical knowledge, and an in-depth understanding of any coding language is a must.
  • Responsible for implementation of the solutions provided by Razorpay for key clients.
  • Responsible to represent Razorpay from a platform integration perspective with prospective merchants. 
  • Accountable to ensure successful implementation of platform integration between Razorpay and merchants.
  • Support reactive queries and requests raised by merchants within an agreed turnaround time and quality standards. 
  • Read and respond to integration and platform documents shared by prospective customers.
  • Act as a key feedback channel for customers’ product requirements and expectations, closing the loop with the Product team. 
  • Help validate requirements in case of product customization requests from clients.

Requirements:

  • You should have 3 to 5 years of experience in payments or SaaS platform integrations, implementations, or solutions roles.
  • You should hold a BE/B.Tech/M.Tech degree in Computer Science, IT, or related fields.
  • You must be proficient in one or more programming languages such as Java, .Net, PHP, Python, or JavaScript.
Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
 
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