Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
The Appian Solution Engineering team provides technical expertise to our customers around the globe. We touch every layer of the Appian platform; from data analysis to creative problem solving, our Solution Engineers tackle the most challenging technical problems, mitigate all of our customers’ concerns, and love the ability to employ our myriad of prowesses and interests.
This role is based at our headquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
About the job
Hands-on engineer with excellent analytical and communication skills
Strong interest in software development (minus the coding 8 hours a day part), but also have a desire to work closely with some of our highest stakes customers
Keen interest in data analytics is also desirable, as you will have the opportunity to work with big datasets.
Revolutionizing the way software is built -- and we don’t just deploy and run. Be part of a team of problem-solving ninjas who thrive equally on “under the hood” technical action as well as world-class customer support.
About you
Bachelor's degree in any Engineering discipline, Computer Science, Information Technology, or similar work experience
Excellent at problem solving and a talent for identifying creative solutions
Desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform
Flexibility to provide after business hours support (rotation every 10 or so weeks)
Up to 1 quarter per year working an adjusted schedule may be required (Sunday->Thursday or Tuesday->Saturday); 1 weekly on-call rotation per quarter
Keen to provide exceptional customer interaction (verbal/written) to our biggest customers
Nice to have
Programming / scripting (e.g. Java, Perl, Ruby, C#, PHP)
RDBMS platforms (e.g. MySql, Oracle, SQL Server)
Systems administration (e.g. Linux, Windows)
Tools and Resources
About Appian
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn.
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.