Solution Architect III- Customer Platforms (US)

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$87,000 - $151,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Technology Solutions

Job Description:

Preferred Qualifications:

• Demonstrate exceptional collaboration, communication and client-facing skills
 • Be cable of working autonomously on high profile, complex and/or high-risk technology projects with significant impact to the organization
 • Be a proactive thinker when it comes to providing recommendations on value-added architectural improvements and enhancements.
 • Have experience defining and communicating multi-application solution architectures within a broader system ecosystem.
 • Have experience working with both technical- and business-minded teams to identify problems and requirements, in defining solutions, and in translating problems/solutions across all stakeholders. 
 • Have expert knowledge of architecture related to specific technologies, tools, processes, procedures and broader business issues and relevant technologies. Familiarity with Java, Angular, Azure, OIDC, REST, Kafka/Events, relational and non-SQL databases (including MongoDB), Redis, and data driven design. 
 • Familiarity with Azure & GCP AI/ML services, LLM, Agent/Agentic architecture, Azure AI Services, Azure AI Foundry, GCP Vertex AI, GCP Agent Space, RAG, Azure AI Search
 • Have experience in defining and designing solutions that participate in microservice, micro front-end, and event-based architectures and experience working on customer-facing digital applications.

• There will be occasional travel for this role

Depth & Scope:

• Expert knowledge of architecture for own technology, tools, processes and procedures and broader organization issues and technology
• Advanced knowledge of TD applications, programming languages, industry best practices, business/ organization, Bank standards, infrastructure, architecture
• Works autonomously on complex, highly visible architecture projects / initiatives
• Manages / directs activities related to analysis and design of architecture on larger, high risk / complex projects
• Acts as an  expert resource in the exchange of architectural information for project teams, the business and/or outside vendors

Education & Experience:

• Undergraduate degree or Technical Certificate
• Graduate degree, preferred
• 7+ years relevant experience

Customer Accountabilities:

• Designs and/or develops an architecture framework including technology domain architecture strategy, policies, ‘guiding principles’ and standards to govern how technology solutions will be developed and implemented
• Researches/analyzes business requirements to evaluate and recommend optimal solutions within technology architecture
• Reviews project detailed solution architecture and design ensuring it meets requirements / complies with the architectural and security standards, patterns and frameworks and provide sign-off on the detailed design
• Contributes to the development of project plans by providing input and manage projects / initiatives by directing assigned resources, communicating project status and providing timely escalation of issues
• Provides expert consultation and participate as a subject matter expert on projects of moderate to high risk and complexity
• Conducts pre and post implementation reviews, ensuring all technical solutions have met business requirements
• Supports the development, documentation, communication and execution of a comprehensive strategy, policies and solutions

Shareholder Accountabilities:

• Adheres to enterprise frameworks or methodologies that relate to activities for area
• Ensures projects are compliant with technology domain architecture and design/operate processes to provide ongoing review of in progress activity against technology architecture and development standards
• Protects/enhances the security, availability of technology, brand integrity and shareholder value by establishing parameters for continued investment in technology solutions, and providing technical risk analysis / assessment
• Identifies enhancements and gaps in architectural frameworks, standards and patterns to raise issues for inclusion in future versions
• Complies with well-defined enterprise technology delivery practices and standards and project management disciplines - including creation of project documentation of system requirements, estimates of scope and cost
• Contributes to and/or develops the process by which decisions will be made regarding technology standards
• Ensures respective programs/ policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
• Actively seeks and supports continuous improvement and automation opportunities within the testing process
• Protects the interests of the organization – identify and manage risks, and escalate non-standard, high risk activities as necessary
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest
• Provides thought leadership and/ or industry knowledge for quality engineering best practices and participates in knowledge transfer within the team and business unit
• Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging quality engineering best practices
• Works collaboratively with the team and leadership to proactively identify and resolve issues related to product quality
• Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.