Software Manager

 

JOB TITLE: SOFTWARE MANAGER

REPORTS TO (Title): DIRECTOR OF IT DEVELOPMENT & INTEGRATIONS

POSITION SUMMARY:

• Responsible for leading the software engineering team in the Company’s Agentic AI-first transformation, overseeing the design, development, and evolution of core platforms and applications.
• Drives the adoption and refinement of agentic (AI-augmented and automation-focused) software development practices, ensures delivery excellence, and fosters a culture of innovation, transparency, and continuous improvement.

ESSENTIAL FUNCTIONS:

• Set direction and priorities for software engineering initiatives, ensuring alignment with enterprise objectives and technology strategy.
• Manage and develop a cross-functional team of software engineers, providing coaching, performance feedback, and professional development opportunities.
• Collaborate with software architects to guide software architecture decisions and champion agentic SDLC/coding practices, with a focus on AI-driven automation and operational excellence.
• Oversee the delivery, quality, and reliability of software solutions, ensuring standards for code quality, maintainability, and performance are consistently met.
• Collaborate with DevOps, Infrastructure/Cloud, Data Services, QA, and business stakeholders to deliver integrated, scalable solutions.
• Evaluate and implement new technologies, especially in AI, automation, and integration, to improve internal workflows and customer value.
• Manage project delivery, backlog, and team performance, using Agile or similar methodologies.
• Foster a culture of transparency, documentation, and continuous improvement, promoting reusable design and operational excellence.
• Promote an AI-First approach to work, coaching and encouraging the use of AI tools and practices within all aspects of software development.
• Represent the Software Engineering function in cross-departmental reviews, audits, and planning sessions.
• Participate in hiring, performance reviews, and team development.
•  All other duties as assigned.

KNOWLEDGE & SKILLS:

• Proven ability to translate software and automation strategies into operational impact, ideally within logistics, transportation, supply chain, or similarly complex environments.
• Experience with agentic SDLC/AI-augmented practices and integrating AI/automation into software delivery.
• Strong communication, strategic planning, and organizational leadership skills.
• Ability to balance technical oversight with business alignment and stakeholder engagement.
• Experience with Agile, Scrum, or similar software development methodologies.
• Familiarity with cloud data warehousing (e.g. Snowflake) and integration platforms preferred.

EDUCATION AND EXPERIENCE:

• 7+ years in software engineering or development.
• 2+ years in leadership or management capacity.
• Demonstrated experience managing teams supporting modern software stacks (e.g., .NET, Python, JavaScript, Azure, AWS, or similar).