South Shore Health

Site Manager - HXP

Pembroke, MA Full time

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number:

R-21171

Facility:

LOC0019 - Health Express-Pembroke117 Old Church Street Pembroke, MA 02359

Department Name:

HXP Urgent Care Pembroke

Status:

Full time

Budgeted Hours:

40

Shift:

Varied Shifts (United States of America)

The Site Manager is responsible to support the individual center with day to day operations. Duties include staff scheduling, payment reconciliation, patient customer service, maintain supply levels and oversee general site cleanliness and appearance.

 

Compensation Pay Range:

$62,000.00 - $88,700.00

 

ESSENTIAL FUNCTIONS

1.    Schedule management
a)    Schedules all clinical staff excluding providers
b)    Manages time off requests   
d)    Training schedules for new hires / new hire checklist completion
e)    Shift Coverage, as needed
f)    AOC weekend rotation
g)    Weekend staffing
2.    Drug Testing Program
a)    Train staff for certification
b)    Manage results (some accounts are sent from us to employer, not from ADT)
c)    Error Corrections/Affidavits
d)    Continuing Education
3.    Extern Program      
4.    Reconciliation 
5.    Referral Management
6.    Acts as a point person for regular patient complaints, documents according to policy and reports to company leadership
7.    Human Resources    
a)    Manages employee issues
b)    Oversees onboarding and off boarding processes (reception, MA, medic)
8.    Medic Oversight Site QA|QI
a)    Log books (lab log, AED, fridge temp)
b)    Collaboration with office lead medic(s) for supplies, issues, etc.
c)    Oversight of supplies away, daily room inspections, etc.
d)    Equipment repairs
9.    Lab 
a.)   Abbott ID Now 
I.     Operations and training
II.    Coverage to process and result tests during busy times
III.    Maintain cleaning logs (ensuring enough wipes on supply)
10.  Misc Office Responsibilities
a)    Cleanliness, repairs, furniture concerns
b)    WB Mason supply ordering
c)    General Overall Appearance
11.    Ad hoc assignments at the discretion of leadership
 

JOB REQUIREMENTS

Minimum Education - Preferred

Associates or Bachelor’s Degree in health administration or related field, preferred.

Minimum Work Experience

3- 5 years of manager experience, health care experience preferred

Required additional Knowledge and Abilities

General knowledge of the business principles and daily operation of the clinical setting.

Strong knowledge of MS Office, and EMR and Scheduling systems.

Excellent organizational abilities, prioritizing tasks and identifying and meeting goals

Accuracy and strong attention to detail

Self-motivated and able works independently with minimal supervision

Excellent communication skills, both written and verbal.

Maintains confidentiality at the highest level.

Reliable transportation to access all South Shore Health locations from Plymouth to Braintree.

Days: Monday-Friday with weekend on call rotation.

Responsibilities if Required:

Education if Required:

License/Registration/Certification Requirements: