At Henry Schein, our culture, and our people (Team Schein Members) are at the core of our business, and we are enormously proud that we have just been certified a Great Place to Work for the 6th consecutive year.
In Australia, Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.
As Service Team Leader, you will lead the Victorian Service team, ensuring Henry Schein continues to be the number one service provider to our customers.
Some of your Key Responsibilities:
Provide guidance, define team goals and tasks, mentor, and coach your team of Service Technicians
Drive cross functional collaboration to achieve the national service strategy, implementing locally
Whilst leading your team, you will also provide field service duties to our customers to ensure their business needs are met
Manage customer issues in relation to escalation and resolution
Manage spare parts inventory
Your Skills, Experience and Attributes:
Electrical/electronic qualifications (mandatory) and restricted electrical license (desirable)
Experience leading and managing field service technicians in the dental/healthcare/medical/printing or hospitality industries where you have successfully trained and mentored teams
You lead by example, are approachable and enjoy sharing your knowledge
You are a confident and effective communicator and politely assertive when required
Possess a high degree of emotional intelligence and enjoy building relationships
Valid/Current Driver’s License
What's on offer?
Work with the market leader
Competitive salary and fully maintained Company Vehicle
Reliable and consistent work schedule including the opportunity to take on regional work
Wellness programs and other employee benefits such as discounts on retail and dental products and services
We are very proud of our Great Place to Work® certification and would like for you to experience working in an organisation that places a huge emphasis on its people.
To express your interest, please send your CV along with Cover Letter, to us today!