Instrument is a digital product and brand experience agency of more than 300 talented people in different studios, each focused on particular clients and dedicated to producing best-in-class work. We’re seeking a Service Desk Engineer to support our growing agency needs. You’ll work from our beautiful Portland office in the bustling Northwest neighborhood in Portland, Oregon to provide exceptional IT customer support.
Although this role is supporting Instrument directly, the role will sit within our parent holding company, Stagwell. Stagwell is one of the most influential marketing and communications networks in the world. With 12,000+ specialists in 24 countries, we harness the power of culture-moving creativity to build brand distinction and unique value across the entire marketing ecosystem. By leveraging technology, data analytics, insights and strategic consulting solutions, Stagwell drives creative excellence, business growth and measurable return on marketing investment for 1700+ clients worldwide.
This position will be responsible for providing onsite and remote technical assistance and support related to Apple (and sometimes Windows) hardware, software, SaaS services, network, operating system, printing, and Internet access problems for our employees.