User experience is integral to Fleetio's culture and how we build products together. One of our core beliefs as a company is "Design is an important part of everything we do."
We’re looking for a Senior UX Researcher to join our growing research practice and help drive meaningful insights across our product teams—especially within Fleetio’s SaaS product. In this role, you’ll report to our UX Research Manager and collaborate with a team of talented designers and cross-functional partners to deliver high-impact research that informs strategy and enhances product experiences.
You’ll be empowered to lead end-to-end research initiatives, guide stakeholders toward customer-informed decisions, and strengthen the way we build empathy across the organization. If you're an experienced researcher who enjoys working on complex B2B workflows, thrives in a fast-paced environment, and loves connecting dots between users and business goals—we’d love to hear from you.
A little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised $450M in Series D in June of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation!
More about our team and company:
You’re a seasoned UX researcher who’s passionate about uncovering user needs and driving strategic impact through research. You bring a deep toolkit of qualitative and quantitative methods and know how to adapt them to different contexts. You’re as comfortable facilitating discovery as you are validating concepts or evaluating usability—and you know how to balance rigor with speed in a fast-moving product environment.
You enjoy mentoring others in best practices, but also love getting into the weeds yourself. You’re a compelling storyteller who makes insights memorable and actionable. You're collaborative, curious, and thrive when partnering across Product, Design, and Engineering to drive alignment around user needs.
Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.
This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will.
If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.