Senior Technical Program Manager

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a Senior Technical Program Manager, you will lead the delivery of complex AI initiatives that drive our digital-first marketing transformation. You will serve as a Scrum Master, project manager, while also overseeing AI model governance across the lifecycle. Your technical expertise and leadership will ensure our AI projects are executed efficiently, meet regulatory and ethical standards, and deliver measurable business value.

At CIBC we enable the work environment most optimal for you to thrive in your role.  Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Program & Project Management - Lead and manage end-to-end delivery of AI and data science projects, including planning, execution, risk management, and stakeholder communication.

• Scrum Master - Facilitate Agile ceremonies, remove impediments, coach team members on Agile best practices, and drive continuous improvement for high-performing teams.

• AI Model Governance - Oversee governance processes for AI/ML models, ensuring compliance with regulatory, ethical, and risk management standards throughout model development, deployment, and monitoring.

• Business Systems Analysis (BSA) - Gather and analyze business requirements, translate them into technical solutions, and ensure alignment between stakeholders and project teams.

• Stakeholder Engagement - Collaborate with data science, engineering, marketing, risk, and compliance teams to ensure project objectives are met and business needs are addressed.

• Reporting & Documentation - Provide regular project updates, maintain comprehensive documentation for AI models, governance processes, and project artifacts.

• Process Optimization - Identify opportunities for process improvements in project delivery, AI model lifecycle management, and governance frameworks.

Who You Are

• You have a ­­­­­­­­­Bachelor’s or Master’s degree in Computer Science, Engineering, Business, or a related field, or equivalent experience.

• You demonstrate 7+ years’ experience in technical program management, with a strong background in AI/ML project delivery.

• You can demonstrate proven experience as a Scrum Master in Agile environments. Hands-on experience in AI model governance, risk management, and regulatory compliance and a demonstrated ability as a Business Systems Analyst, translating business requirements into technical solutions.

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You have experience managing cross-functional teams and complex stakeholder landscapes.

• You have a practical understanding of AI/ML concepts, model lifecycle, and governance best practices.

• You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results. You have active project management skills (planning, execution, reporting, risk management) and familiarity with Agile tools (JIRA, Confluence) and project management frameworks.

• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise through communication, facilitation, and stakeholder management abilities.

• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to to drive process improvements and foster a culture of accountability and excellence.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 32nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Agile Methodology, Analytical Thinking, Business Requirements, Collaborating, Continuous Improvement, Cross-Functional Teamwork, Facilitation, Leadership, Process Improvements, Program Management, Project Controls, Project Delivery, Project Management, Project Planning, Stakeholder Communications, Stakeholder Management, Technical Knowledge, Technology Operations