Senior Supervisor, Final Assembly Line/Field Service Support (Onsite) at GlobalHR

Date Posted:

2025-10-29

Country:

United States of America

Location:

HWA32: US124-Everett (Commando), WA 11404 Commando Road , Everett, WA, 98204 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The company will offer immigration sponsorship for this position, if needed. The company will not seek an export authorization for this role.

Security Clearance:

None/Not Required

Collins Aerospace is hiring a Senior Final Assembly Line Supervisor to support our Interiors products, primarily focused on aircraft seating. In this role, you will lead a team of Field Service professionals and technicians, ensuring high-quality support for our aircraft products. Your leadership will be crucial in coordinating technical support activities, optimizing manpower, and maintaining communication across departments to resolve technical issues efficiently. This role requires a strong focus on customer satisfaction, team management, and adherence to operational procedures.

This is an onsite role based at the Boeing location in Everett, WA, and is eligible for relocation assistance. This position includes rotating weekend coverage, with additional weekend support as needed to meet operational demands.

What You Will Do

Supervise and coordinate activities of Field Service professionals on the 2nd shift, ensuring compliance with company policies and procedures.
Lead and schedule personnel responding to both normal and critical maintenance and assembly situations.
Oversee on-wing maintenance, training, planning, and reporting of product performance.
Manage technical support activities including aircraft product rework, installation support, and supplier modification changes or upgrades.
Ensure procedures are followed, documentation is accurate and current, and systems are properly maintained.
Optimize manpower, time, and equipment resources to meet production and service objectives.
Manage technical products, services, logistics, and configurations to fulfill customer and contract requirements.
Conduct technical analysis of product implementations, modifications, and enhancements in accordance with customer specifications.
Perform preventive maintenance, field changes, and system check-outs on installed equipment.
Partner with engineering teams to resolve design issues, evaluate product performance, and implement improvements.
Participate in customer meetings to review quality metrics, analyze data, and identify trends.
Build and maintain strong relationships with customers, addressing complaints, conducting satisfaction reviews, and driving improvement actions.

Qualifications You Must Have

Typically requires a University Degree and a minimum of 5 years of prior relevant experience, or an Advanced Degree and a minimum of 3 years of experience, or in the absence of a degree, 9 years of relevant experience.
Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position.

Qualifications We Prefer

Prior field support and/or supervisory experience.
Aviation or aerospace industry experience, particularly in interiors or seating.
Assembly or installation experience within the aerospace industry, particularly with Interior products or seating.
Experience supporting Boeing Flight Lines
Electrical knowledge and troubleshooting experience
Experience with Velocity and/or CMES programs ideal

What We Offer

Some of our competitive benefits package includes: 

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance         
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
May be eligible for relocation
 And more!

Learn More & Apply Now!

At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don’t just get people from point A to point B. We’re committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we’re helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we’re changing the game of aircraft interiors. Are you ready to join our team?

Role Type Definition:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 90,000 USD - 182,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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