AIA

Senior Specialist, Product Manager

Hong Kong, HK-Amplify Health Full time

Do meaningful work with us. Every day.

At Amplify Health, we’re looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness  and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our vision.

The Product Manager plays a pivotal role in driving the development and delivery of digital products that create meaningful customer experiences and deliver measurable business outcomes. This role requires strong stakeholder management capabilities, including building trust-based relationships across functions and mentoring cross-functional teams.
The Product Manager is responsible for ongoing product research and development, including hypothesis testing and optimization of existing assets to accelerate product delivery. They will collaborate closely with lead product managers to shape the product roadmap, prioritize backlogs, and translate user needs into actionable product specifications.
A key focus of the role is outcome-driven product development—coordinating designers, engineers, and subject matter experts to ensure alignment with business goals. The Product Manager also leads product operations, including oversight of partner and vendor support functions.
Success in this role requires a strong background in digital product management, preferably within insurance or health tech, and a proven track record of launching and scaling products. Strong analytical, communication, and leadership skills are essential, along with proficiency in agile methodologies and relevant tools.

Responsibilities

Stakeholder Management: Build and maintain strong trust-based relationships with key stakeholders at different levels of seniority and from various functional areas. Lead, mentor, and coach team members of cross-functional teams, who may or may not be direct reports.

Research & Development: Ongoing assessment of products and features. Building and testing hypotheses to deliver the best customer experience and value to the business. Creating a deep understanding of existing assets available across the organisation and optimising use of existing assets to augment the product and accelerate existing program and product development and project timelines

Product Planning: Work with lead product manager to develop the product roadmap and implementation plan. Create, maintain, and prioritise the product backlog. Work closely with business development and advisory teams to gather and create user requirements and translate them into product specifications. Integrate usability studies, research, and technical enablers into product requirements. Ensure experimentation is at the heart of all product development. Build and test hypotheses to deliver the best customer experience and value for the business.

Outcome-driven Product Development: Co-ordinate and motivate a team of designers, engineers, subject matter experts and other cross-functional representatives to achieve client impact and business outcomes. Clearly communicate requirements and feedback to the team and provide detailed guidance during product delivery. Participate in critical team ceremonies e.g., planning, standups. Facilitate release planning with stakeholders based on product priorities.

Product Operations: Responsible for leading the product operations function including managing any partners or vendor’s customer support and operations

Experience and Qualifications:

At a baseline, we are looking for talented individuals with at least five years of experience, however we are actively recruiting for additional roles where more experience is preferable. As a minimum:

  • Background in engineering, technology or UX is preferred
  • Relevant years of experience as a Product Manager or Product Owner with digital platforms, software products, incl. customer development, product discovery, agile and lean delivery principles and methodologies required
  • Experience in insurance and/or health tech preferred
  • Experience launching and scaling digital products with demonstrated business outcomes required.

Education/certifications:

  • Bachelor’s degree
  • Master’s degree preferred but not required
  • Product Management certification (e.g., SAFe Product Owner/Product Manager, Certified Scrum
  • Product Owner, etc.) advantageous.

Skills/Knowledge:

  • Strong negotiation and leadership skills
  • Able to lead and mentor teams and more junior team members
  • Excellent oral, written communication, and presentation skills, including the ability to translate technical and business concepts to communicate with stakeholders
  • Proficient with Jira, Microsoft Word, Excel, PowerPoint, Miro, Visio and other relevant project management tools
  • Must be a strong collaborator, team player, and individual contributor; strong analytical and quantitative skills.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.