Senior Solution Consultant

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.

At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.

And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business.

As a Senior Solution Consultant, you will be part of the tight knit pre-sales team. This is the team that has the knowledge of our products. You will be bringing your pre-sales consulting expertise to help MYOB prospects, customers, and partners. You will be collaborating with Sales and partner teams to understand customer needs, design impactful solutions and present them to prospective customers to win their trust and business. You will be the champion in your industry and contribute industry insights and technical expertise to enable and educate customers and wider MYOB Teams. 

·         Own the pre-sales engagement of the sales process with sales team and partners to achieve revenue targets.

·         Conduct solution discoveries with prospects to understand problems, process limitations and impact of the problems.

·         Build impactful solutions that addresses the needs of the prospective customer. 

·         Conduct solution presentation / product demo to potential MYOB ERP Prospects, both in person and remote.

·         Work with sales and implementation teams to develop solution proposals and implementation approach.

·         Improve and expand documentation, presentation, proposals, ROI models, and presentations to effectively showcase our solutions and value it delivers.

·         Secure technical closure for opportunities, enabling sales team progression to commercial negotiations.

·         Collaborate with customers and implementation teams to address potential implementation obstacles and ensure a positive customer experience.

·         Develop collateral and training to help sales teams position end-to-end solutions.

·         Stay updated with product roadmaps, development progress, and competitor offerings.

·     Proven experience of pre-sales / Implementation experience working with ERP / CRM / Payroll and workforce management solutions.

·         Experience Implementing or selling cloud ERP solutions like MYOB Acumatica, NetSuite, Microsoft Dynamics, Pronto, Epicor, Wiise, Sage or others desirable

·         Ability to engage in deep conversations with potential customers to understand their needs and guide them towards the best solution. 

·         A good understanding of business processes and workflow and different persona

·         Delivering compelling and informative presentations to both technical and non-technical audiences. 

·         Ability to build strong relationships with key decision-makers and influencers within the customer organization. 

·         Self starter and keen to keep up to date on industry trends, competitor analysis, and market dynamics. 

·         Limited Interstate/International travel is expected