ABOUT YOU
Are you passionate about the environment and ready to join an inclusive work environment, committed to leading new ideas and pathways, and to delivering value? If the answer is, “Yes!” then we have an exciting career opportunity for you as a Project Manager based in our Orange, CA Laboratory.
Who are we? We are Montrose, a global environmental services provider offering environmental planning and permitting, measurement and analytical services, and environmental resiliency and sustainability solutions. Our qualified engineers, scientists, technicians, associates, and policy experts are proud of our collective expertise and the collaborative nature of our approach to helping clients. We strive to optimize environmental resiliency in a way that effectively complements our clients’ decision-making and operations and efficiently fulfills their project requirements.
We have 135 offices across the United States, Canada, Europe and Australia and over 3,000 employees – all ready to provide solutions for environmental needs.
WHAT WE CAN OFFER YOU
As a key member of our Montrose team, you can expect:
Mentorship and professional development resources to advance your career
Direct exposure to our industry’s leading experts who are solving the world’s toughest environmental challenges
An entrepreneurial environment where you can learn, thrive and collaborate with talented colleagues
Opportunities to engage and contribute in our Diversity, Fairness and Inclusion and Women Empowering Leadership employee resource groups
Competitive compensation package: salary ranging from $80,000 - $100,000, commensurate with accomplishments, performance, credentials and geography
Competitive medical, dental, and vision insurance coverage
401k with a competitive 4% employer match
Progressive vacation policies, company holidays and paid parental leave benefits to ensure work/life balance
A financial assistance program that supports peers in need, known as the Montrose Foundation
Access to attractive student loan rates to optimize your student loan payoff plans
A DAY IN THE LIFE
Enthalpy Analytical, is part of the larger organization, Montrose Environmental Group, is comprised of over 9 laboratories servicing air, water, soil, and toxicity testing. Regulations drive the need for our services, but our unique capabilities allow us to add value to clients beyond environmental compliance.
As a key member of the laboratory team, this role will be responsible for a full range of activities including:
· Supporting South Bay Area and other Northern California clients with client development, opportunity sourcing and follow up, project management, field sampling and logistics.
· The Project Manager is responsible for coordinating and managing clients’ projects through all phases of laboratory operations, including but not limited to:
Project set-up in laboratory database and maintenance with focus on client contact information, analysis, turn-around-times and deliverables
Initiating and fulfilling sample kits
Performing field sampling as needed
Packing of sample coolers and delivering to the storage facility
Sample login review
Delivery of acknowledgment letters and communication of anomalies and/or analytical issues
Tracking project progress and updating all required databases as needed
Timely reporting and data delivery
· The Project Manager fosters and develops positive client and colleague relationships and acts as a liaison between the two as such.
Weekly client visits within 100 miles of the home-base office
Provide quotes to clients in a timely manner
Work with other service centers to ensure clients’ needs are met
Execute field services such as pick-ups or drop-offs
Assists the Proposal team with bids and RFP opportunities
Anticipates possible problems or inconsistencies with client or laboratory operations/processes and drives mid-course changes and corrections in order to avoid customer dissatisfaction.
· Ensures the accuracy of project-specific requirements.
· Communicates with clients about the nature of the samples being submitted to the lab and any potentially hazardous substances. Knowledge of laboratory safety procedures related to using chemicals and performing tests on potentially hazardous substances.
· Works closely with the lab to ensure that turn-around-times, short hold times and other sample issues are thoroughly communicated and followed through.
· Prioritizes the workday based on deadlines, workload, and other related factors.
· Provides support to sales staff.
· Comply with Enthalpy’s Quality Assurance Program and other policies
· Comply with Enthalpy’s Health and Safety Plan
· Other duties as assigned by the laboratory leadership
Physical Demands:
· Able to travel within 100 miles of home-base office
· Standing or sitting for long periods of time
· Lifting or moving objects up to 30lbs
YOUR EXPERTISE AND SKILLS
To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and responsibilities.
Bachelor's degree in the chemical, environmental, physical or biological sciences
10+ years of environmental-related experience including demonstrated progress in managing projects.
5+ years in customer service experience.
Experience with Microsoft Office applications. Laboratory Information Systems (LIMS) software experience is desired.
Experience working for an environmental laboratory company with progressive responsibilities as a Customer Service Representative, and/or Account Management/Sales.
Familiarity with analytical chemistry processes and motivation to learn a wide variety of routine environmental testing procedures.
Excellent communication skills, both written and oral, and the ability to relate professionally with outside clients as well as establish productive working relationships with laboratory and management personnel while also acting as a customer advocate.
Excellent time management and organizational skills with the ability to handle multiple priorities simultaneously and operate in a fluid environment while accommodating priorities for both customers and internal operations.
Flexibility to adjust quickly and effectively to frequent changes and altered priorities.
Ability to work independently with minimal supervision.
Excellent problem-solving skills. Ability to anticipate and recognize problems and communicate details with laboratory and management personnel, assisting with diagnosing root causes and taking corrective action to prevent recurrence.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 949-988-3500 or careers@montrose-env.com for assistance.
MAKE THE MOVE TO ACCELERATE YOUR CAREER
We are a fast-paced, dynamic and high-growth company. You are your own boss, but you will get tons of guidance and plenty of support from talented, super-smart colleagues and its service providers. Therefore, if freedom, autonomy, and head-scratching professional challenges attract you, we could be the perfect match made in heaven.
Want to know more about us? Visit montrose-env.com and have fun!
Montrose is an Equal Opportunity Employer. Montrose is committed to recruiting and hiring qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities.