Senior Product Manager

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!

About the role

We’re looking for a Senior Product Manager to help deliver our Financial Advice technology strategy. You’ll play a pivotal role in shaping and implementing the tools and platforms that underpin our adviser and client experience. A key part of your initial focus will be laying the foundations with Salesforce - establishing it as a core platform to support future developments and innovation across the Advice business.

You’ll work closely with Engineering, Design, and Data teams, and collaborate across Marketing, Risk, Compliance, Legal, and Operations to ensure we deliver valuable, secure, and scalable products.

What you’ll be doing 

• Setting the vision and outcomes for Advice technology, defining objectives and an evidence-led roadmap to improve adviser productivity, client experience, and operational control.
• Leading the delivery of new CRM and workflow solutions, with an emphasis on implementing and optimising Salesforce as a strategic platform for future enhancements.
• Managing the transition from legacy systems, supporting data migration, and establishing robust governance and change control.
• Working to create a seamless client journey and a unified adviser experience by integrating key platforms and data sources.
• Enabling better management information and reporting to drive continuous improvement.
• Owning the product roadmap and backlog, prioritising opportunities based on research and business needs, and validating outcomes post-launch.
• Leading and developing a cross-functional team, fostering autonomy, and championing product management best practice.

About you 

• Demonstrable experience as a Senior Product Manager delivering software products in cross-functional teams.
• Significant experience in CRM platforms (ideally including Salesforce) and workflow/case management.
• Skilled at balancing value, usability, feasibility, and viability; confident making decisions using both quantitative and qualitative inputs.
• Excellent communicator who can translate business and client problems into clear product outcomes and collaborate effectively across the business.
• Familiarity with the Financial Advice domain and a pragmatic approach to delivering in regulated environments.

Interview process 

This will be a two-stage interview process, including competency-based questions and an assessment. 

Working schedule 

This role is permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS1 5HL. Hybrid working is available and open for discussion.

Why us?

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

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Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.