Work Location:
Toronto, Ontario, CanadaHours:
37.5Line of Business:
Enterprise Enabling FunctionsPay Details:
$76,800 - $115,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
The Governance, Control & Operational Excellence team are creative Change Agents who design, optimize, implement, reporting, and process improvements and shape the organization into a structured framework for decision-making and accountability across departments.
As a Senior Process Engineering Analyst you will utilize your proven experience of engaging and collaborating with cross-functional stakeholders to plan, manage, execute, and monitor process improvements for moderate, new and existing processes in alignment business objectives and strategies. Your ability to write concise, consumable, professional documentation, create visuals of the 'Art of the Possible' coupled with being a good 'storyteller' are just some of the skills you will use to deliver value.
Responsibilities:
• Document process maps / plans / artifacts and/or provide leadership to others as needed.
• Leverage statistics to assist in identifying and eliminating root causes of defects and waste in processes
• Recommends solutions to improve quality and eliminate waste, and lead the team to execute on recommendations
• Analyze the feasibility and impact of new initiatives, process improvements, technical solutions and/or products / features
• Manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise
• Integrates the broader organizational context into advice and solutions within own area
• Understands the industry, competition and the factors that differentiate the organization • Contributes to setting standards within area of expertise
• Uses industry methods to contribute to new solutions and recommend standards against which others will operate
• Has sound knowledge of software applications required to perform tasks while following best practices
• Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels
• Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels
Requirements
Working knowledge of IT and Security Risk vernacular, technologies and practices Process improvement advisor for a business, typically leading or contributing on projects of moderate scope and complexity
Professional role requiring in depth Lean Six Sigma knowledge / expertise and working knowledge of broader related areas
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and
Works independently as the senior subject matter lead and guides others within area of expertise
Undergraduate degree or relevant professional certifications, designations, or equivalent required
4 -5+ years of relevant experience
Black Belt; Cobit certification or other Process management certifications
Jira; Confluence; SharePoint; Excel; Power Point; Power BI; Power Automate experience is an asset
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet