Senior Onsite Video Support Engineer

Senior Onsite Video Support Engineer

Description -

Experienced videoconferencing engineers skilled in configuring and managing Teams and Zoom, AV integration, structured cabling, control systems, and codec/MTR maintenance. Strong networking and real-time troubleshooting capabilities (SIP, H.323, TCP/IP), with cloud and OS familiarity and desirable Teams/O365 and Azure certifications. Decisive under pressure, detail-oriented, solution-focused leader with emotional resilience, active listening, and strong self-management.

Hard Skills

• Support as Technical Lider
• Developing Team
• Teams/Zoom configuration
• AV equipment integration
• Real-time troubleshooting
• Network protocols (SIP/H.323)
• Network LAN/Wan
• Control systems management
• Structured cabling knowledge
• AV signal diagrams
• Codec and MTR maintenance Basic
• OS fundamentals Basic
• Architecture  advanced
• English Advanced

Differentials

• Teams & O365 certification
• Azure architecture
• Automation systems certification

Soft Skills

• Decisive under pressure
• Detail oriented
• Clear communication
• Active listening
• Emotional resilience
• Team leadership
• Critical thinking
• Self‑management
• Solution focused
• Flexible adaptability
• Collaborative teamwork
• Empathetic understanding
• Analytical thinking
• Proactive initiative
• Problem resolution
• Ethical responsibility
• Time prioritization
• Strategic alignment
• Recognized for innovation

#LI-POST
 

Job -

Services

Schedule -

Full time

Shift -

No shift premium (Brazil)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"