Date Posted:

2025-11-30

Country:

India

Location:

No.92 Jigani Industrial Area II, Jigani Village, Aneka,Karnataka, BANGALORE -560 105, India

Job Title: Senior Manager – Supplier Quality

Role Overview:

The Senior Manager – Supplier Quality will lead supplier quality assurance initiatives, ensuring that all sourced components and materials meet engineering and quality standards. This role requires strong technical expertise in mechanical systems, supplier development, and quality systems, along with leadership capabilities to drive continuous improvement across the supply base.

On a typical day you will:

Develop and implement supplier quality strategies aligned with organizational goals.
Lead supplier audits, assessments, and qualification processes ( Q+ Audits ).
Collaborate with Procurement and Engineering teams to ensure supplier capabilities meet product and process requirements.
Drive root cause analysis and corrective actions for supplier-related quality issues.
Monitor supplier performance using KPIs such as PPM, on-time delivery, and quality scorecards.
Establish and maintain quality agreements and standards with suppliers.
Support new product development through APQP, PPAP, and FAI processes.
Lead continuous improvement initiatives using Operation Excellence tools, Lean, Six Sigma, and other methodologies.
Ensure compliance with ISO 9001 / Elevator IS Codes or other relevant standards.
Monitor Quality Metrics & KPIs and drive quality improvements
Conduct various supplier quality audits and assessment to evaluate supplier performance and drive quality improvement

What You Will Need to be Successful:

Bachelor’s degree in mechanical engineering (master’s preferred).
15+ years of experience in supplier quality, or quality assurance.
Strong understanding of mechanical components with drawings, GD&T, and manufacturing processes.
Should have strong process working experience and process expertise in manufacturing processes like structural fabrication, sheet metal fabrication, Steel casting, Aluminium Die Casting, Roll forming, Precision Machining (CNC/VMC), Moulding, Mechanical system and sub system assembly.
Expertise with various process qualifications, part qualifications, validation & testing validation and product qualification methods
Expertise with APQP development processes, DFSS, DFA, DFM,DFT,PPAP, FMEA, Quality plans, Control Plans as per automotive standards.
Skilled and proficient in 6sigma processes, DOE, statistical quality and process controls SPC, Cpk , Procert, MSA and problem-solving methods using 8D, FTA, DIVE, etc
Proficiency in TQM techniques LEAN, KAIZEN, QUALITY CIRCLES, 5S Methodologies and drive quality and process improvements to achieve quality results
Work with cross functional team for new product development, PPAP assessments and component qualifications and approvals to meet project / program timelines.
Competent to train suppliers in Supplier quality processes, Quality systems and drive improvements
Proven leadership and team management experience.
Working in Escalator manufacturing industry specifically in supplier quality function with escalator components development and approvals is highly preferred.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Senior Manager -Supplier Quality

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