Senior Manager, Payroll

About the role:

As the Sr. Manager, Payroll, you will manage all aspects of payroll for 700 employees. You will have the chance to serve as a key contributor on a strong team and to drive improvement of both the operational and technical payroll processes. The successful candidate will be someone who has contributed directly to the success and growth of the Payroll function in previous work experience and can bring their expertise and knowledge to Forter. This position will report to the Director of Accounting and work closely with our HR team. 

This position will be based in New York and follow a hybrid model.

What you’ll be doing:

• Perform timely and accurate payroll runs globally (North America, EMEA, APAC & Israel), through efficient communication to internal and external stakeholders of all transactions impacting payroll and by providing clear deadlines.
• Ensure that payroll processes are compliant with local requirements and company policies, and that they are reviewed regularly, improved when necessary and appropriately documented and communicated internally.
• Ensure that the services provided by our PEO provider (US) and other third-party providers are adequately controlled and improved where necessary.
• Ensure that issues related to payroll are escalated, resolved and communicated appropriately.
• Partner with the HR team in the migration from PEO to an in-house HRIS platform.
• Ensure that team members’ questions and concerns regarding payroll (process, tax, benefits or platforms) are answered accurately and in a timely manner.
• Ensure communication and collaboration with the HR team for all team members’ data and compensation-related matters.
• Efficiently manage relationships with all third parties involved in payroll delivery: PEO, payroll service providers, 401k and pension vendors.
• Own all payroll related communications internally: provide clarity on payroll processes and benefits at all levels of the business and in particular for new hires, provide day-to-day support and resolution for any queries on all payroll matters, proactively communicate with team members, managers and People team as necessary.
• Partner with the rest of the Finance team regarding general ledger entries, payroll liabilities reconciliation, state/local tax compliance, annual / ad-hoc audit support, reporting inquiries and other projects as necessary.
• Keep up to date on all payroll industry trends and best practices applying this knowledge to our processes and identifying areas for improvement.

What you’ll need:

• 7-10+ years of experience performing payroll runs globally 
• Experience with both PEO and large scale in-house payroll platform
• Experience with migration from PEO to in-house payroll
• Strong working knowledge of payroll best practices, guidelines and compliance including multi-jurisdictional tax management 
• Comfortable with documentation of business process and gathering of business requirements 
• Proven ability to manage a wide range of priorities. 
• Excellent communicator, must be able to influence stakeholders and talk through complicated topics
• Experience with HCM/HRIS and Accounting systems

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)
• Forbes Cloud 100 (2021, 2022, 2023 and 2024)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards “New Partner Application Award” (2023) 
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Benefits:

• Competitive salary 
• Restricted Stock Units (RSUs)
• Matching 401K Plan 
• Comprehensive and generous health insurance, including vision and dental coverage
• Home office allowance 
• Generous PTO policy 
• Half day Fridays

At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Salary Range: $158,000- $195,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.