Senior Manager, Oncology Learning Professional

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

Elevate the scientific agility, selling skills and business acumen of Therapeutic Area Specialist (TAS) to positively impact sales through providing appropriate learning content and output training. Responsible not only for creating learning content based on data analyzing but also for delivering input and output training to build the capabilities of TAS, to lead the success of upcoming new product launches, and to expand the existing product business. Understand customer needs, team challenges and opportunities, and assist Commercialization Learning Japan Learning Lead in achieving team vision and executing strategic planning activities. Collaborate with global learning teams on content creation and implementation of training.

Key Responsibilities

• New Product Launch Readiness and Excellence
  • Plan and deliver a learning curriculum in the shortest possible time frame, in collaboration with key stakeholders for new product launch readiness and excellence.
  • Create and revise learning content such as textbooks that match the unique situation of Japan making full use of digital solutions while utilizing CoE content as much as possible.
  • Lecture on the contents of the textbook by organizing the points.
  • Plan and implement output training, including 'Product Camp,' in collaboration with the marketing team.
  • Manage schedules to ensure that all planned learning curricula are completed prior to the approval date.
• Internal Field Training Planning and Implementation
  • Constantly consider and create the best learning methods to improve the knowledge and skills of TASs at the fastest speed by status analyzing including both internal and external perspectives and take innovative approaches with ingenuity while making full use of digital solutions.
  • Plan and implement internal field training that can be a solution to the current problems that they are facing.
  • Ensure that the learning content is in line with medical, regulatory, and legal rules and guidelines, copyright laws, and business procedures.
  • Appropriately manage learning materials and documents in accordance with company rules and industry regulations.
• Customer Engagement Model（CEM）Induction / Penetration Planning and Implementation
  • Plan and implement CEM induction and penetration workshop to enforce selling skills/customer engagement of TAS.
  • Utilize CEM to assess their progress and verify the effectiveness of the initiatives.
  • Identify key issues and growth opportunity through status checking with data analysis, hearing from FLMs, and field ride and create the training based on them.
• Product Training for Career TAS and New Graduates
  • Plan and deliver product training for quick work-readiness.
  • Constantly update learning content and training plan.
• Matrix Engagement
  • Proactively engages with key stakeholders such as marketing leads, product managers, and medical leads to understand brand strategy, messaging, and product knowledge that must be pulled through to TAS.
  • Continuously liaises with RSDs, FLMs, and TASs to determine effectiveness of trainings and identify specific TAS developmental needs in accordance with CEM evaluation standard.
  • Coordinates learning content creation and delivery with matrix partners and vendors as required.
  • Assist Commercialization Learning Japan Learning Lead in achieving team vision and executing strategic planning activities.
  • Actively share best practices with Worldwide Commercialization Learning team members to contribute to greater global effectiveness and uniformity.

Qualifications & Experience

• 4-year BA/BS degree required
• 5+ years of pharmaceutical or biotech experience in either Healthcare Sales/MSL/HCP
• Experience in project management
• 5+ years of professional work experience in field learning development and execution preferred
• Sales Manager Experience preferred

Key Competencies

• High level of Integrity
  • Demonstrate ethics, integrity, and quality in everything we do for patients, customers, and colleagues.
• High level of Scientific Agility
  • Required to have strong knowledge of therapeutic area regarding BMS products.
• High level of Selling Skills/Customer Engagement
  • Ability to effectively engage, influence and partner with customer while changing approach based on customer needs and preferences.
  • Utilize and leverage CEM evaluation standard over time in all outputs to help identify Good Practice and issues.
• Project planning and management ability
  • Skills and abilities to plan, organize, and supervise effectively to ensure successful completion of projects, including strong communication skills, advanced negotiation skills, and organizational and interpersonal skills.
• Presentation Skill
  • Ability to communicate or present data clearly and concisely to the point.
• Teamwork/Enterprise Mindset
  • Ability to prioritize collaboration, shared goals, and collective success to work effectively with multiple matrix teams to achieve business objectives.
• Analytical Mindset
  • Ability of strategic and logical thinking to identify and address current and future challenges through status analysis.
• Situational Leadership
  • Ability to exercise appropriate leadership while changing approaches based on circumstances and individual specific needs and circumstances.
• Microsoft Office
  • Must be used independently and without assistance.
• English
  • Elementary：Can understand and communicate in simple business English situations. Can handle basic interactions related to work tasks and familiar topics.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.