Bristol Myers Squibb

Senior Manager, Learning Global Capability Center Business Implementation Partner

Princeton Pike - NJ Full time

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Bristol Myers Squibb is transitioning the Learning Global Capability Center (LGCC) from discovery into Phase‑1 implementation with Accenture, requiring a single accountable leader to orchestrate governance, communications, and cross‑functional delivery. The Senior Manager, LGCC Business Implementation Partner will (1) coordinate Quick Start projects across functions under tight timelines; (2) serve as the BMS counterpart for SOW execution, vendor onboarding, and system access; (3) lead design/configuration and enterprise change management for the Learn Ops (Cognota) platform; and (4) structure knowledge transfer and adoption enablement (recordings, playbooks, channels).

Serves as the primary business implementation partner, subject matter expert (SME), and champion for both Enterprise Learning Services (ELS) and the Learning Global Capability Center (LGCC). This role is accountable for driving the successful implementation and operationalization of the LGCC across all BMS Learning Business Units, ensuring alignment with enterprise learning strategies, standards, and transformation goals. The Senior Manager acts as a bridge between ELS and the LGCC, translating business needs into scalable, innovative, and efficient learning solutions that leverage the full capabilities of the LGCC model.

Key Responsibilities:

  • Leads the implementation of learning and development solutions across multiple large markets or on a global level.
  • Evaluates the effectiveness of training programs through feedback mechanisms and performance metrics.
  • Collaborates and negotiates with existing and future learning solution vendors in alignment with the overall enterprise training strategy.
  • Utilizes business data to determine training needs and develops appropriate training solutions to positively impact the business.
  • Communicates and promotes learning opportunities to employees, encouraging participation and engagement in the learning process.
  • Stays up-to-date with industry trends and best practices in learning and development to bring innovative ideas and strategies to the organization.

Requirements

  • 5+ years of professional work experience in training/learning & development
  • Knowledge and experience in Instructional Design and development methodologies and learning content creation is required
  • Learning metrics and analytics (for example Kirkpatrick model) is preferred
  • Ability to influence and serve as a trusted partner to business and matrix partners
  • Ability to think strategically and drive strategic planning across stakeholders
  • Demonstrated strong project management skills, including managing timelines, budgets, stakeholders, and deliverable development
  • Experience engaging with and driving technology-supported (i.e., IT) initiatives
  • Demonstrated ability to design, develop and support the implementation of enterprise, global processes and technologies
  • Ability to effectively communicate and interact with internal and external clients from all levels, and to facilitate discussions
  • Experience in designing, developing and delivering learning platforms and operational processes
  • Ability to set objectives, monitor and achieve for performance, and ensure high level of engagement and commitment
  • Demonstrates ability to work effectively in complex, fast paced environment with competing priorities.
  • Demonstrates ability to manage multiple, broad scope, complex learning initiatives using both internal and external resources
  • Customer service oriented.  Excellent interpersonal skills with a proven ability to work and communicate effectively with all levels of non-technical users, managers, directors, and executive leadership in a creative, matrix organization
  • Passionate about their work and understands how it fits into the business operations
  • Able to translate business requirements into workable solutions and solve potentially complex problems
  • Superior attention to details, problem solver, strong organizational skills

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Princeton - NJ - US: $142,040 - $172,113 Tampa - FL - US: $142,040 - $172,113

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.