Fresenius Medical Care

Senior Manager, HR Services Audit & Compliance

Lisboa - CUF , Portugal Full time

Senior Manager, HR Services Audit & Compliance, will assist in the execution of FME’s compliance program through designing, aligning and rolling-out our HR Services Audit & Compliance program. The role will lead a team who will undertake activities to prevent, detect and respond to emerging risk. The role with partner with global and local teams to define and implement controls, drive third-party management, audits and follow up on remediation measures.

Your Tasks:

  • Provide strategic leadership to Senior Business Analysts defining organizational objectives, prioritzing initiatives, and ensuring optimal resource alignment to achieve global HR goals
  • Design, develop and execute HR Services Audit and Compliance strategy ensuring alignment with Internal Controls, Global Internal Audit, Data Privacy and Information Security and other internal stakeholders 
  • Accountable for developing HR Services Audit and Compliance framework to drive across HR Services continous improvement and operational excellence  
  • Design and launch programs to achieve strategic vision
  • Partner with senior stakeholders to determine framework and execution of Global Internal Audit (GIA) intake and coordination for HR Services (HR Managers, HR Operations, Payroll Operations)  ​
  • Lead partnership with Internal Controls and Audit teams to proactively identify control gaps, manage incidents, and drive resolution strategies. 
  • Present audit outcomes, compliance assessments, and risk mitigation plans to senior leadership and the board 
  • Ultimately accountable for global internal controls design and implementation for HR Services​
  • Provide guidance on local HRS internal controls in alignment to global design and determine if need to remain as local controls​​
  • Lead discussions with HR and Payroll Global Process Owners on wider global HR and payroll process designs discussions and HR Service model transition efforts
  • Oversee team’s administration of  periodic audit of Workday, Payroll and Time & Attendance security roles​,
  • Collaborate with teams to solution audit findings​ – determine preventive and corrective actions on both local, regional and global levels
  • Partner with stakeholders to validate new legislative changes and company policies on processes as well as HR, Payroll, Time & Attendance systems to meet compliance
  • Partner cross-functionally with Information Security, Compliance, Data Privacy, and Internal Controls to safeguard data integrity, ensure third-party compliance, and strengthen business continuity plans
  • Act as an escalation for all HR Service teams to resolve compliance related incidents such as but not limited to data breaches, incorrect regulation interpretation affecting pay calculation etc.
  • Accountable for coordination and reporting of corporate HR risk management semi-annually​ to the board
  • Accountable for the global design and coordination of pre-audit readiness assessment procedures; executed quarterly​
  • Create, standardize and roll out business management and communication plans and standards for data security incidents (i.e., data breach, data loss) 
  • Conceptualize and lead HR Service audit and compliance related training
  • Oversee a team who will coordinate and liase with external third parties on audit activities
  • Oversee a team to develop and maintain job aids, checklists and other tools to facilitate execution
  • Communicate updates, system and business changes to stakeholders as needed
  • Collaborate with Quality Assurance and Knowledge Management on wider HR governance quality framework
  • Validate internal and SOX standards and controls are met
  • Take lead consultant role in projects where data handling process flows are being adjusted
  • Oversee team’s project work where database migrations or security protocols are impacted
  • Support vendor relationship management including escalation management within respective field
  • Other tasks as assigned by the manager

Your Profile:

  • Bachelor’s degree or equivalent business experience preferred
  • 7+ years’ professional experience either within an HR environment or Audit/Compliance role
  • Multi-country experience with designing or executing internal or external audit and compliance tasks
  • Experience with validating policy or legal changes on processes
  • Experience in implementation of HR or payroll audit/compliance framework
  • Nice to have: experience in HR Service model adoptions or M&A activity
  • Nice to have: experience in creation of business resiliency management plans
  • Experience with working with multiple external auditors
  • strong analytical skills to critically evaluate information
  • team player but also able to work independently.
  • Ability to build and maintain strong relationships across functions to drive teams towards success-based results
  • focused, goal driven, accountable, and exhibit significant attention to detail
  • HR and/ or Payroll process knowledge
  • Understanding of SOX, GDPR, data protection, compliance frameworks, audit flows
  • Microsoft tools
  • HCM systems, preferably Workday
  • Preferably ticketing systems, such as ServiceNow
  • Fluent English
  • Preferred additional European language
  • Flexibility in working hours to cover global timezones
  • Willingness to travel for on-site workshops