Senior Manager Data & Analytics Testing Lead

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Marketing Data Strategy and Governance team focus on driving client value and revenue through innovation and data modernization. As the Data & Analytics Testing Lead, you will be joining the larger Marketing Data & Adv. Analytics team, where you will lead testing and validation efforts across multiple concurrent strategic projects. You will be working alongside business leads, data engineers, data product owners and technology partners to validate new data and platform capabilities in accordance with CIBC’s Enterprise Delivery Framework (EDF). You will create a strategic framework for ensuring the data & analytics products are correct, employing the combination of multiple techniques such as unit testing, functional testing, integration testing and regression testing, to ensure that data is captured correctly with quality. You will coordinate testing efforts and execute on key test scenarios on cloud-based analytics platform. You will manage a repository of issues, and follow through to resolution in coordination with the data product owners and workstream leads.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• You demonstrate commitment to Correctness and Accuracy:  3-7 years of experience leading efforts in QA, testing preferably for client-facing marketing & analytics function.  You understand complex data transformations, data lineages and have proven track record of ensuring that Analytics and Data Products are delivered correctly. Demonstrated ability to analyze root causes, develop solutions, and deep-dive into issues that are contributing to incorrect outcomes. You can formulate comprehensive strategy for testing net new builds from variety of source data systems.
• You are have expertise with Data & Analytics, Marketing technology: You have experience delivering, building or testing data & analytics products. Exposure to projects related to database marketing, analytics, marketing campaigns, campaign execution, database design, ETL, would be an asset. Exposure to cloud-based platforms such as AWS, Azure, GCP, Databricks would be an asset. Experience with Sales Force Cloud suite, Adobe Experience Platform, Unica, and other marketing automation and CRM would be an asset.
• Thinking Critically and Acting like A Owner: You pride yourself in owning the solution, play a proactive role in identifying roadblocks, seeking for solutions, ensure right stakeholders are engaged in conversations to discuss, align and resolve outstanding items. You ask the right questions to get the answers you are looking for.
• Accountability: Demonstrate strong time management and organizational skills with the ability to meet multiple deadlines in a high volume environment.

Who you are

• You understand that success is in the details. You notice things that others don't. You ask the right questions. Your critical thinking skills help to inform your decision making.
• You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Counseling, Data Analysis, Data Management, Marketing Analytics, People Management, Prioritization, Process Improvements, Teamwork