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M&G PLC

Senior Manager – CTO - Cloud Engineering

Mumbai Full time

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Accountabilities/Responsibilities

  • Design and deliver complex Azure infrastructure solutions ensuring security and governance best practices are followed
  • Embrace and adapt to the changing environment by developing applications or script in the language of choice
  • Torch bearer for the team – being a SME or go to person for the product/project. Validate and challenge the technical changes by maintaining the high standard for the delivery. Keep very relevant to the technology space
  • Can develop products or do PoC with little instructions, should be able to troubleshoot in case of adverse incident and should be able to dissect complex problems
  • Should be able to Mentor the team members, proactively look for sharing the knowledge and encourage collaboration
  • Should be able to clearly articulate business values to the senior stakeholders and manage their expectation well
  • Understand the risk and controls around the applications running in cloud
  • Follow the software development lifecycle defined within the team
  • Be able to appreciate truly Agile ways of working/development using tools like Jira/Confluence
  • Collaborate with peers across various levels for experiential learnings
  • Focus on Scalability, resilience, security, quality and continuous rigour to reduce technical debt
  • Advance the cloud community through sharing of best practice and mentoring others
  • Create and maintain build and release pipelines across Azure DevOps projects to support infrastructure deployments
  • Positive mindset to bring innovations and grow along with the team

Knowledge, Skills, Experience & Educational Qualification

Knowledge & Skills:

Required

  • Strong working and hands on knowledge of Azure core infrastructure resources to monitor and optimize cloud performance, cost-efficiency, resilience and reliability, ensuring robust and scalable solutions
  • Proven expertise in integrating Azure IaaS and PaaS resources (e.g., VMs, SQL DB, App Service, Application Insights, Storage Accounts, Key Vaults, Load Balancers, Entra ID) to deliver end-to-end automated solutions
  • Automation and DevOps at the heart of all work you tackle
  • Profound networking knowledge on DNA and Firewall security like Palo Alto
  • Created solutions using containerisation and hands on experience in Kubernetes implementations (Preferably Azure redhat Openshift / OpenShift)
  • Proficiency in developing infrastructure automation scripts using Terraform
  • Thorough understanding of Continuous integration and continuous delivery using YAML & Azure DevOps.
  • Comfortable with ARM templates, Shell script and Azure Power Shell scripts which can then be provided to application teams as consumables.
  • Effective communication skills, both written and verbal for technical and non-technical audiences.
  • Ability to independently solve problems and build robust solutions and enjoy working with minimal supervision within an Agile/Scrum/Kanban environment
  • Strong understanding of Azure RBAC with hands-on experience in implementing role-based access controls across enterprise environments
  • Good grasp of Azure governance principles with practical experience in enforcing compliance through governance policies and blueprints
  • Sound understanding on building data pipelines, linked services, managing integration runtime for Azure Data Factory
  • Skilled in building custom VM images using Packer/Ansible or other configuration management tools
  • Experience with containers, registries and related orchestration technologies (Kubernetes, Helm charts and Kyverno). Knowledge of GitOps and the most common tools
  • Basic knowledge around Power Platform and Power BI
  • Comfortable with scripting in JavaScript and Python for automating and tooling
  • Leverage AI tools wherever appropriate to improve productivity
  • Good in using JIRA and Confluence for Agile project management and documentation
  • Proficient in CI/CD and monitoring tools such as SonarQube and ELK/Kibana
  • Hands on experience on API development
  • Multi cloud knowledge (OCI/GCP along with Azure)

Experience:

Minimum 8 years of relevant experience who can showcase delivering with the help of the team by taking responsibility end to end

Educational Qualification:

  • Graduate/Masters in any discipline
  • Cloud certifications would be an added advantage

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.