We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Accountabilities/Responsibilities
Key Responsibilities:
• Story-to-Automation Delivery
- Participate in backlog refinement/3-Amigos; shape acceptance criteria and define automation scope, coverage and tagging.
- Implement automated tests for UI, API and data validations aligned to critical Life journeys; keep tests deterministic and data-resilient.
• Framework & Code Quality
- Build and evolve modular test frameworks (page/object models, fixtures, utilities, stubs/mocks); enforce coding standards and reviews via pull requests.
- Implement contract testing (e.g., OpenAPI schema checks, Pact where applicable) and service virtualisation (WireMock/MockServer) to de-risk dependencies.
• CI/CD & Cloud Enablement
- Integrate suites into CI/CD (Azure DevOps/Jenkins/GitHub Actions); enable parallelisation, sharding and retry/flake-control; publish Allure/Extent-style reports.
- Use cloud/device-farm solutions (e.g., BrowserStack) and containerised runners; manage secrets and test configs securely.
• Data, Environments & Observability
- Create/curate synthetic or masked test data; implement data reset/teardown; collaborate on Environment-as-a-Service readiness.
- Use logs/metrics/traces to triage failures quickly; contribute to root-cause analysis and permanent fixes.
• AI-Enabled Testing (Responsible Use)
- Leverage AI assistants for test design, change-impact analysis and duplicate/clustered defect detection; document prompts/assumptions and validate outputs.
• Collaboration & Ways of Working
- Work in Agile squads with Developers, SDETs, BAs and Architects; communicate risks/impediments early; support UAT readiness and release quality gates.
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.