To ensure that the Final Technical and Quality documentation for all orders booked are submitted on time and as per the customer project specifications.
Communication with all Zonal offices / Branch offices as well as customers for resolution of customer comments and approval of final documentation.
Independent follow-up with various functions Ex. Test Field, Quality Management, Finance, Dispatch, Technical order processing and Contract Management for obtaining inputs required for completing the final documentation.
Generating Warranty certificate for all orders (through SAP) for customer submission.
Collation of dispatch documents / LC documents as per customer purchase order requirements and sending the required document sets to Finance. Following up with various functions to ensure availability of these documents.
Scheduling and supervising the daily workload of the external service provider for Photocopying and scanning.
Monitoring the stock of all stationaries required for final documentation. Generating Purchase requisitions for ordering / replenishment of stationary. Following up with Purchase / suppliers for ensuring timely receipt of stationary.
Preparing and maintaining other MIS reports including Advance collection report, LD provisions reports, Pending export payments report etc.