Job Title:
Senior Exchange Engineer
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
Cloud Solution Architect - Exchange & M365
We are seeking a seasoned Cloud Solution Architect with deep expertise in Microsoft Exchange (on-prem and Online), Exchange Security, Microsoft 365 Administration, and Governance. In this role, you will lead the design, implementation, and governance of secure, scalable, and compliant messaging and collaboration solutions for enterprise clients.
Responsibilities
- Lead the architectural design and deployment of Exchange Server and Exchange Online (EXO) solutions, ensuring seamless hybrid and cloud-native configurations.
- Implement and manage Exchange Security best practices, including threat protection, DLP, encryption, and secure mail flow.
- Define and enforce Microsoft 365 governance policies covering identity, access, compliance, and lifecycle management.
- Provide strategic guidance on M365 administration, including tenant configuration, service health, and license optimization.
- Conduct technical workshops and assessments to evaluate current environments and recommend modernization strategies.
- Lead migrations from on-prem Exchange to EXO, ensuring minimal disruption and strong change management.
- Collaborate with security, compliance, and IT operations teams to align cloud messaging solutions with business and regulatory requirements.
- Drive adoption of Microsoft 365 collaboration tools (e.g., Outlook, Teams, SharePoint) through enablement and training.
- Stay current with Microsoft roadmap updates and proactively advise clients on new features and improvements.
Qualifications:
- 10+ years of experience in enterprise messaging and collaboration technologies.
- Deep hands-on expertise with Exchange Server, Exchange Online, and Microsoft 365 administration.
- Strong knowledge of Exchange Security, including ATP, SPF/DKIM/DMARC, and mail flow rules.
- Proven experience implementing Microsoft 365 governance frameworks and compliance controls.
- Experience leading Exchange migrations and hybrid configurations in complex enterprise environments.
- Familiarity with PowerShell scripting for automation and administration.
- Excellent communication and stakeholder engagement skills.
- Microsoft certifications such as MS-203, MS-102, or Microsoft 365 Certified: Enterprise Administrator Expert are highly preferred.
Location:
MAR - Work-At-Home
Language Requirements:
Time Type:
Full time
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