Hiring.fm
Banyan software

Senior Engagement & Onboarding Manager

Chennai, Tamil Nadu, India Full Time

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

Role Overview

The Engagement & Onboarding Manager is the central coordinator ensuring smooth implementation and ongoing success of engineering teams and micro-teams (often 1–2 members) established in India for our operating companies. This role bridges stakeholders across the operating company, India-based HR and TA, facilities, and delivery leadership to deliver a seamless onboarding and integration experience. The Engagement Manager owns the implementation plan, tracks progress, and ensures accountability across all functions.

Key Responsibilities

Implementation Planning & Execution

  • Develop and manage detailed implementation plans (timeline, deliverables, owners) for new India-based team members/teams.
  • Ensure alignment between Operating Company leaders, DevHub teams (TA, HR, IT, Facilities), and Technical Delivery Manager including, but not limited to coordinating communications, meetings, documentation and stakeholders.

Onboarding Readiness

  • Serve as the single point of accountability for Day 1 readiness: systems access, policies, communications, and facilities.
  • Coordinate with HR, IT, Facilities, and Technical Delivery Manager to ensure employees experience a seamless start.

Stakeholder Management

  • Act as the primary point of contact for Operating Company executives during setup.
  • Facilitate regular updates, governance meetings, and escalation paths.

Program Reporting & Communication

  • Provide clear reporting on progress, risks, and dependencies to senior stakeholders.
  • Track KPIs such as time-to-hire, onboarding readiness, and early productivity.

Continuous Improvement

  • Lead retrospectives and capture lessons learned from each implementation.
  • Evolve playbooks and best practices for scaling future teams.

 

Qualifications

  • 15+ years of experience in program/project management, client services, or engagement management (HR operations, technology services, or global delivery experience a plus
  • Proven ability to manage cross-functional initiatives with multiple stakeholders.
  • Strong understanding of HR, TA, IT, and Facilities processes.
  • Experience supporting international or distributed teams strongly preferred.
  • Excellent communication, facilitation, and problem-solving skills.
  • Proficiency in project tracking tools (e.g., Asana, MPP, JIRA)
  • PMP, PRINCE2, or Agile certifications are a plus.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

 

Beware of Recruitment Scams

We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. 

Protect yourself by following these steps:

  • Verify that all communications from our recruiting team come from an @banyansoftware.com email address.
  • Remember, employers will never request payment or banking information during the hiring process.
  • If you receive a suspicious message, do not respond — instead, forward it to careers@banyansoftware.com and/or report it to the platform where you received it.

Your safety and security are important to us. Thank you for staying vigilant.