Senior Director, Pharmacy & Healthcare Talent Acquisition Strategy

Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Overview

Loblaw Companies Limited, including Shoppers Drug Mart, is seeking a highly accomplished Senior Director, Pharmacy & Healthcare Talent Acquisition Strategy to lead the enterprise-wide strategy for attracting, developing, and scaling top pharmacy and healthcare world-class healthcare talent.

The Senior Director will partner closely with executive leaders, oversee high-impact recruitment programs, and build strong, future-ready talent pipelines that support the evolving needs of our Pharmacy and Healthcare businesses.

The ideal candidate is a visionary talent strategist with deep expertise in recruitment, workforce market intelligence, and healthcare sector dynamics. They bring a proven ability to operate at scale, lead high-performing teams, and drive measurable business outcomes in a fast-moving, highly regulated environment.

What You Will Do

• Lead the multi-year talent acquisition strategy for Pharmacy and Healthcare roles in alignment with enterprise growth plans.
• Expand international recruitment efforts through partnerships with global education institutions, licensing bodies, government agencies, and professional associations.
• Use advanced market and competitive intelligence to identify emerging talent pools, regulatory trends, and opportunities for strategic workforce expansion.
• Oversee recruitment operations across the enterprise to ensure scalable, efficient, and data-driven processes that create an exceptional candidate experience.
• Build and guide innovative sourcing and pipelining strategies across digital, community, inbound, outbound, and international channels.
• Lead enterprise hiring forecasts and talent modelling to support workforce planning and business needs.
• Advise senior leaders across Loblaw, Shoppers Drug Mart on talent risks, opportunities, and long-range workforce strategies.
• Work closely with Talent Acquisition leaders, HR Business Partners, Talent Strategy COEs, and Mobility/Immigration teams to align on organizational talent priorities.
• Represent the organization at key industry events, government discussions, and professional forums to strengthen brand visibility and advocacy.
• Oversee recruitment budgeting, ROI analysis, vendor management, and channel optimization to ensure strong operational and financial performance.
• Lead enterprise recruitment campaigns—including digital, social, and experiential initiatives—to support employer brand and the Colleague Value Proposition.
• Design and manage programs that support international hiring, onboarding, licensing, and mobility pathways.
• Provide leadership, guidance, and development to a high-performing team, promoting a culture of inclusion, accountability, excellence, and continuous improvement.
• Manage and optimize external recruitment partners and agency relationships to ensure quality, compliance, and delivery.
• Establish KPIs, dashboards, and reporting tools that support data-informed decision-making at the executive level.
• Identify opportunities for process improvement using industry benchmarks and operational insights to strengthen scalability and effectiveness.
• Build and maintain strong relationships with international hires throughout licensing and certification milestones to support engagement and retention.
• Build and strengthen strategic relationships with Canadian pharmacy schools, student associations, and professional student networks to enhance early-talent pipelines and support long-term Canadian talent pipeline growth.
• Develop and oversee a comprehensive social media strategy—integrated with employer brand, recruitment marketing, and enterprise campaigns—to expand reach, engagement, and conversion across key pharmacy and healthcare talent segments.

What You Bring

• 10+ years of progressive experience in recruitment and leadership, with at least 5 years focused on international talent strategy.
• Strong understanding of healthcare and pharmacy recruitment, ideally with experience supporting regulated professions.
• Knowledge of RCIC processes, international credentialing, and immigration frameworks is an asset.
• Post-secondary education in business, HR, or a related field; CHRL or CHRM designation considered an asset.
• Demonstrated experience developing and executing comprehensive recruitment strategies and plans.
• Experience building social media presence and leading recruitment marketing campaigns.
• Ability to manage multiple priorities in a large, fast-paced, and constantly evolving environment.
• Strong skills in reporting, performance metrics, benchmarking, and process improvement.
• Proven leadership experience in coaching and developing high-performing teams.
• Exceptional client service skills with the ability to build strong relationships and uphold service standards at all levels of the organization.
• Solid understanding of project management principles, including planning, design, communication, implementation, and evaluation.
• Excellent written and verbal communication skills, including presentation, reasoning, and issue-resolution capabilities.
• Ability to balance strategic thinking with hands-on execution of recruitment programs.
• Proficiency with PC applications (Word, Excel, PowerPoint), social media, online recruitment tools, and applicant tracking systems.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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