About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.Senior Director of Revenue Management
Location: Four Seasons Hotel London at Park Lane (with regular travel to Four Seasons Hotel Hampshire)
About the Role:
The Senior Director of Revenue Management will lead the overall revenue strategy for two iconic properties: Four Seasons Hotel London at Park Lane and Four Seasons Hotel Hampshire.
You will be responsible for developing and implementing revenue strategies, collaborating with key stakeholders across both hotels, and ensuring we maximise all revenue and profit opportunities. This is a highly strategic role requiring strong leadership, analytical skills, and the ability to manage remotely while maintaining close engagement with on-property teams.
What you will do:
Develop and execute revenue management strategies for both hotels to achieve budgeted goals.
Optimise pricing, inventory, and distribution channels to maximise yield and profitability.
Lead total revenue management initiatives, including rooms, F&B, and Spa.
Partner with Sales, Marketing, and Operations teams to align strategies and drive performance.
Analyse market trends, competitor performance, and demand forecasts to inform decision-making.
Ensure effective use of revenue management systems and tools across both properties.
Provide leadership and guidance to revenue teams, fostering a culture of collaboration and excellence.
What you bring:
Strong experience in a senior revenue management role within luxury hospitality.
A proven track record of success in multi-property or cluster revenue management is ideal.
Strong leadership and interpersonal skills with the ability to influence and collaborate across teams.
Excellent analytical and business acumen with a passion for service and results.
Familiarity with systems such as Opera, Delphi, IDeaS, Varicent/myincentive, RevFinder, and Hotel Sales Desk.
In-depth knowledge of the London market, including competitors and client base.
Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:
Highly competitive renumeration package, including discretionary Annual Incentive Plan.
Excellent Training and Career Development opportunities
Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
Holiday entitlement increases with years of service up to 33 days off
Free Life Insurance while on duty.
Opportunities to build a successful career with global potential
Season Ticket Loan & cycle to work scheme
Free Uniform dry cleaning available
Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
Access to Wagestream – a salary advance benefit
Employee Recognition Programmes
& many, many more surprises to discover!
We look forward to receiving your application!