Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Position Summary:
The Senior Commission Accountant will play a vital role in supporting the Global Commission Team within our Finance organization. As part of this dynamic and collaborative group, you’ll be responsible for monthly accounting entries, reconciliations, validations, and ad hoc audit requests—key activities that ensure the accuracy and integrity of our commission financials and support informed business decision-making.
This role requires strong attention to detail, analytical capability, and a proactive mindset to identify process improvements, enhance efficiency, and maintain compliance with company policies and accounting standards. In addition, this individual will provide administrative and operational support that helps streamline reporting and review processes, enabling the team to focus on higher-value analysis and strategic initiatives.
Key Responsibilities:
Prepare and post monthly commission accounting entries accurately and on time.
Perform detailed reconciliations of commission-related accounts to ensure accuracy and completeness.
Support audit processes by responding to ad-hoc audit requests and providing required documentation.
Assist with administrative tasks, including document management, filing, and coordination of team workflows.
Collaborate closely with the finance team to resolve discrepancies and improve commission accounting processes.
Maintain clear and organized records to support internal controls and compliance.
Requirements:
Bachelor’s degree in accounting, Finance, or related field (required).
Preferably Certified Public Accountant (CPA).
Minimum of 5 years of progressive accounting experience, ideally including exposure to commission accounting or compensation-related financial processes.
Experience in corporate or global finance environments with multi-entity or multi-currency operations preferred.
Strong understanding of accounting principles, reconciliations, and audit support.
Excellent organizational skills with the ability to manage multiple tasks in a high-volume environment.
Proficient in accounting software and Microsoft Excel.
Strong communication skills and ability to work collaboratively within a professional finance team.
Detail-oriented with a commitment to accuracy and data integrity.
#LI-AR2
#LI-Hybrid
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.