Senior Business Analyst - Academic Personnel Services

Job Posting Title:

Senior Business Analyst - Academic Personnel Services

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Hiring Department:

Faculty Affairs

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

This position is eligible for a hybrid Flexible Work Arrangement (FWA), currently projected as three days on campus and two days remote each week. FWA arrangements are subject to manager approval and may shift due to changes in business needs.

Must be eligible to work in the US on a full-time basis for any employer without sponsorship.

Purpose

Academic Personnel Services (APS), within the Office of the Executive Vice President and Provost (EVPP), manages academic HR processes for faculty and other academic appointees across the full career lifecycle at The University of Texas at Austin. From appointments and promotions to retirements and beyond, APS ensures these processes are consistent, compliant, and supportive of the University’s mission.

This position serves as a senior business analyst dedicated to strengthening APS’s operational processes and systems, documentation, and data integrity. The analyst will collaborate with campus teams that manage ServiceNow, Workday, Interfolio, and other academic HR systems to streamline workflows and improve usability and consistency across platforms. They will also lead the development of accessible instructional documentation and training, expand APS’s online resources, and oversee data auditing and reporting for the academic employee population. By combining systems expertise with a focus on communication and continuous improvement, this position will help staff in colleges, schools, and units, as well as their leadership, navigate academic HR processes with confidence.

Responsibilities

• Serve as APS liaison with the Enterprise Platform teams that support ServiceNow, Workday, Interfolio, and other academic HR systems, representing APS in discussions on functionality, process improvements, and user experience.
• Analyze and document business requirements, process flows, and system interactions to identify opportunities for efficiency, automation, and consistency.
• Lead or support testing of configuration changes, new features, and integrations across these systems to ensure accuracy and minimize disruptions.
• Facilitate meetings and discussions with APS and EVPP staff, campus partners, and enterprise system teams to align requirements, monitor progress, and ensure clarity in decision-making.
• Develop, maintain, and publish clear instructional and process documentation for APS staff and campus constituents; ensure APS websites and resources provide accessible, accurate guidance.
• Provide training and guidance to APS staff on system functionality, process changes, and best practices.
• Conduct regular data auditing and integrity checks for the academic employee population, identifying issues and partnering with campus stakeholders to resolve them.
• Assist with fulfilling reporting requests related to the academic employee population, ensuring accuracy and compliance with institutional and regulatory requirements.
• Collaborate with APS leadership and campus partners on continuous improvement initiatives to streamline academic HR processes and strengthen support for staff who manage these transactions across colleges, schools, and units.
• Cross-train and serve as the functional backup to the Senior Business Analyst leading the Watermark faculty information system implementation effort on behalf of EVPP Faculty Affairs.

Required Qualifications

• Bachelor’s degree with more than three years of experience performing the work of a business analyst for administrative systems, including requirements gathering, documentation, testing, and process improvement.
• Experience managing automation or process improvement projects.
• Knowledge of academic HR processes, approvals, and workflows in a higher education setting.
• Demonstrated ability to analyze system functionality and document complex business processes.
• Demonstrated experience facilitating meetings and leading discussions to gather requirements, align stakeholders, and move projects forward.
• Strong written and verbal communication skills to engage varied audiences and deliver successful project outcomes.
• Skilled in negotiation, project management, and guiding decision-making processes.
• Experience with data auditing, validation, or quality assurance.
• Experience developing training resources, process documentation, or web content for complex administrative processes.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Master’s degree with more than five years of experience performing the work of a business analyst for administrative systems.
• Direct experience with ServiceNow, Workday, Interfolio, or other academic HR systems.
• Deep knowledge of position management and academic employment processes at UT Austin or a comparable institution.
• Experience with faculty affairs or HR administration in higher education.
• Advanced skills in MS Excel for reporting and data analysis.

Salary Range

$80,000+ depending on qualifications

Working Conditions

• Repetitive use of a keyboard at a workstation
• Use of manual dexterity

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume in the first step of the online job application process. Then, anyadditional Required Materials will be uploaded in the My Experience section; you can multi-select the additional files or click the Upload button for each file. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.