Senior Analyst, KYC

The Client Lifecycle Management Group within RBC's Capital Markets and Securities Operations division is responsible for the management of the organization's CMG-KYC Operations.

Working hours : 8.30am-5.30pm

Region : APAC

What will you do?

• Responsible for AML and Regulatory Due Diligence on new and existing clients as required under applicable policies.
• Assess issues of potential non-compliance, provide recommendation and work with areas involved to resolve deficiencies and implement improved controls.
• Execute and support timely onboarding, creation and maintenance of client reference data across all relevant platforms, including front and back office systems
• Be consistent, accurate and efficient in setting up, amending, cancelling and managing settlement instructions in the Front and Back Office system.
• Ensure that all accounts are cross referenced into the supporting Data Management repositoriesMaintain a strong understanding of KYC/AML process and guide team members and business partners to achieve clarity on KYC/AML issues
• Ensure the integrity of the database by ensuring consistency and controls are maintained at all times.
• Continuous improvement, in conjuction with the CMG teams, to processes, procedures resulting in increased efficiencies and service deliverables.
• Assist with the integration into the local operations model into the global “follow the sun” support model
• Provide handover at end of day to facilitate a follow the sun model.
• Develop and document operations controls and work processes
• Identify root causes of client data problems and implement process improvement initiatives
• UAT testing, as appropriate for application enhancements, development and 
• integration
• Keep up to date with industry standards and operational processes
• Develop and retain close and effective relationships with all key departments and individuals.
• Ensure that all profiles are approved within the established standards of the group.
• Meet the needs and expectations of customers by ensuring that escalations and complaints are handled in a timely and appropriate manner.
• Proactively highlight audit and compliance issues to the management team and ensure that all existing audit recommendations within their remit are closed out.

What do you need to succeed?

Must-have

• Good understanding of AML & KYC Operations and its importance to the operations within Capital Markets.
• Previous account opening/settlement instructions maintenance experience within a Financial Institution.
• Minimum of 2 to 3 years experience within a AML & KYC Operations role.
• Sound Capital Markets product knowledge and regulatory requirements governing KYC/AML.
• Firm understanding of the KYC/AML process.
• Experience with Client data set up & maintenance.
• Experience with the use vendor products for the purpose of conducting KYC/AML checks on Clients.

Nice-to-have

• Education to degree standard preferred.
• Advanced problem solving, analytical and decision-making skills.
• Excellent oral and written communication skills
• The ability to work well between multiple departments and with all levels of associates.
• Ability to be flexible, follow tight deadlines, organise, and prioritise work.

What’s in it for you?

Our Client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our Client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• A world-class training program in financial services

• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded