Senior Administrator, Asset Services (6 Month Fixed Term Contract)

What is the opportunity?

We have an exciting opportunity for a Senior Administrator to join the Wealth Management Europe (WME) Operations Asset Services team in Jersey. As a Senior Administrator, you will be responsible for performing more complex operational tasks accurately and efficiently, supporting daily team activities, and mitigating operational risk while maintaining data integrity.

The Senior Administrator requires a strong foundation in operational procedures and practices, the ability to assist in issue resolution, and identify and implement process improvements, as well as supporting other team members through knowledge sharing to ensure the smooth operation of business processes and contribute to the achievement of organisational goals.

RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

• Ensure work is produced to a high level of accuracy, in a timely manner, and to relevant SLAs and operational standards (where defined).
• Support line manager in ensuring departmental guides, processes, and procedures are current, as well as supporting the accurate production of MI and reporting (for example, active engagement with ActiveOps).
• Escalate any issues as appropriate to management in relation to risks, errors, and/or daily workload completion in a timely manner.
• Understand the team goals and the relationship to wider group strategy.
• Understand and adhere to Risk & Control Framework and Policy Framework and engage proactively in regulatory and audit reviews.
• Simplify and innovate using knowledge and experience. Support line managers in identifying and implementing areas of continuous improvement, in conjunction with Operations Initiatives.
• Act as Subject Matter Expert (SME) on project work and take responsibility for more complex queries.
• Perform scheduled Asset Services Control report functions.
• Ensure Securities Operations Controls task lists are completed on required schedule.
• Analyse Securities Operations Control report exceptions and identify further requirements Identify and escalate trends and issues, report daily progress to Team Leader.
• Analyse and answer business partner queries, maintain all client data in IMActions and Online elections to enable accurate delivery of Corporate Actions notifications.

What do you need to succeed?

Must-have

• Strong level of IT proficiency.
• Effective analytical and problem-solving skills.
• Good understanding of the Financial Services sector.
• Ability to work independently and as part of a team.
• Able to communicate professionally with all relevant stakeholders – both written and orally.
• Adaptable to change.
• Ability to motivate self and use own initiative.
• Attention to detail.

Nice-to-have

• Qualified Banking or Qualified Securities professional.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

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Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

GASPÉ HOUSE, 66-72 ESPLANADE:SAINT HELIERSaint HelierJersey36.25Full timeWEALTH MANAGEMENTContract (Fixed Term)Salaried2025-12-082025-12-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.