About Paxos
Today’s financial infrastructure is archaic, expensive, inefficient and risky — supporting a system that leaves out more people than it lets in. So we’re rebuilding it.
We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world’s leading financial institutions, like Mastercard, Visa, Robinhood, and PayPal.
About the team
The Customer Success team at Paxos manages relationships with Crypto Brokerage, Tokenized Asset and Payments customers post-launch, enabling growth through optimizing integrations and driving product adoption. As part of Paxos' mission to modernize financial infrastructure, the team directly impacts business growth by managing relationships with major financial institutions like PayPal, Interactive Brokers, Stripe, and Kraken.
About the role
As an Account Manager at Paxos, you'll own strategic relationships with major crypto brokerage customers post-launch, solving complex challenges around product adoption and revenue growth. You'll tackle interesting problems like optimizing customer integrations (FIX, REST, HRQ), driving upsells of new features (assets, account types, markets), and cross-selling additional products like transfers and stablecoins. Your impact will be measured through revenue growth and product adoption metrics, directly contributing to Paxos' mission of modernizing financial infrastructure through our partnerships with leading institutions.
What you'll do
About you