Security Shift Supervisor - Swing Shift

About the Role

In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values. You’ll need to understand the big picture strategy and work with cross-functional teams and external partners.

What You'll Do

• Lead, mentor, and develop a team of security professionals, ensuring adherence to established procedures, performance standards, and company policies.

• Foster a positive, professional, and accountable team culture.
  Operate and manage internal security systems and tools, ensuring effective system monitoring, timely alarm response, and precise access control administration.
  Ensure seamless coordination between on-site security teams and GSOC personnel.

• Manage and coordinate responses to security incidents, emergencies, and critical events.

• Act as the primary point of contact during high-priority situations, ensuring timely escalation and resolution.

• Maintain clear, concise, and timely communication with team members, management, and relevant stakeholders.

• Provide accurate updates and reports during routine and emergency situations.
  Ensure compliance with all relevant security policies, procedures, and applicable regulations.

• Conduct regular audits and spot checks to maintain operational integrity.

• Provide training, coaching, and guidance to enhance team skills, operational knowledge, and readiness.

• Promote continuous improvement and professional growth within the team.

• Operate, monitor, and troubleshoot security systems, including CCTV, access control, alarm systems, and other related technologies.

• Prepare and deliver reports on security incidents, operational metrics, and other relevant data to management.

• Provide security oversight and operational support for special events, ensuring safety, compliance, and smooth event execution.

Who You Are

• Supervisory Experience: 2+ years in a supervisory or management role, preferably in corporate security or law enforcement.

• GSOC Experience: 1+ year working in a Global Security Operations Center or similar environment.

• Communication Skills: Excellent oral and written communication abilities for diverse audiences.

• Analytical Skills: Strong capability to assess situations, identify threats, and recommend solutions.

• Technical Skills: Proficiency with security technology, including CCTV, access control, and alarm monitoring systems.