• Monitor security systems and respond to alarms, incidents, and emergencies.
• Conduct patrols, access control, and visitor management at assigned locations.
• Document incidents and support investigations with accurate reporting.
• Communicate with internal teams and external responders during emergencies.
• Follow established protocols and escalate issues as needed.
• Provide customer service and support to employees and visitors.
• Maintain awareness of surroundings and proactively identify risks.
• Good understanding of security protocols and procedures.
• Experience in customer service or high-pressure environments.
• Ability to remain calm and act decisively in emergencies.
• Strong communication and interpersonal skills.
• Familiarity with security systems and reporting tools.