WHAT YOU’LL DO
The Security Bike Officer is responsible for maintaining a safe and secure environment for employees, guests, and property within a designated area. They play a crucial role in preventing and responding to security threats, emergencies, and incidents. This role requires a strong sense of responsibility, excellent observation skills, and the ability to remain calm under pressure.
ROLE EXPECTATIONS
Responsibilities include, but are not limited, to the following:
Conduct routine patrols of assigned areas via bicycle, ensuring a high-visibility security presence
Respond rapidly to calls for service, alarms, disturbances, medical emergencies, or suspicious activity
Observe and report safety hazards, maintenance issues, or security concerns
Enforce organizational policies, procedures, and access control measures
Interact with the public, staff, and visitors in a courteous and professional manner
Provide safety escorts, assist with lost persons, and support crowd control as needed
Accurately document incidents and daily activities in written or electronic reports
Monitor and report suspicious behavior, criminal activity, or unauthorized access
Ensure bicycle and safety gear are maintained in good working order
Strong interpersonal skills and a friendly, solution-oriented approach
Collaborate with other officers, law enforcement, or emergency responders as needed
Other job related duties
SUPERVISORY RESPONSIBILITIES
N/A
REQUIREMENTS
Excellent customer service skills with a focus on professionalism and positive client interactions
Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Prior experience in security, law enforcement, or public safety preferred
Ability to ride a bicycle for extended periods and in various weather conditions
Good physical condition, stamina, and balance
Strong verbal communication and conflict-resolution skills
Ability to remain alert, observant, and calm under pressure
Must be able to sit for extended periods of time
PREFERRED
Previous experience working in a similar resort setting
CERTIFICATIONS, LICENSES, REGISTRATIONS
Must be able to qualify for licenses and permits required by federal, state and local regulations.
Security Bike Officer must have a valid driver license and provide a copy of their Motor Vehicle Records report going back 10 years.
Security Bike Officers must pass both the Security Officer and Security Bike Officer Academies.
Security Bike Officers may be tasked to perform inside Security Officers duties when requested by Security Management.
Security Bike Officers will Re-Certify once every 12 months to ensure the highest level of physical fitness possible