Hiscox

Scrum Master

Portugal, Lisbon Full time

Job Type:

Permanent

Build a brilliant future with Hiscox
 

Hiscox is hiring a skilled and highly motivated Scrum Master to support and grow effective lean-agile ways of working across our value streams.

As part of London Market technology team, and reporting to the Head of Technology Strategy and Delivery, you will join a team an established Agile community of practice, and will be accountable for the effectiveness of one or more squads. As a Scrum Master, you will play a crucial role in driving the effectiveness of our agile development processes for maximizing business value across varied value streams.

Within this business-critical coordination role you will:

  • Guide on how to use lean-agile values, principles and practices to delight customers and deliver value to our business.

  • Champion an environment for performance built on psychological safety, trust, agency, communication, and transparency.

  • Enable effective flow of value from idea to done through strong Kanban principles and practices.

  • Ensure the squad maintains effective working practices, with all events taking place in a positive and productive manner.

  • Support the change team (Product Managers and Product Owners) in establishing empirical product planning within a complex environment.

  • Assess the maturity of squads, value streams, and the wider organisation in lean-agile ways of working, and coach towards higher maturity at a sustainable pace.

  • Facilitate systems thinking to help teams and leaders see the value stream, eliminate waste, and prioritise effectiveness over utilisation.

  • Facilitate an inclusive, experiment-based approach to change and continuous improvement.

  • Guide hypothesis-led experimentation and use metrics (e.g. SPACE, DORA) to measure impact.

  • Drive the removal of impediments and coach the team to resolve blockers independently.

  • Collaborate with the Agile community of practice to support continuous learning, share knowledge, and mature the organisation’s lean-agile ways of working.

Required skills/experience

  • Experience in performing a Scrum Master or agile coaching role for a development team that was diligently applying lean-agile principles, practices and theory.

  • Excellent skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment and increasing transparency.

  • Excellent communication, facilitation and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.  

  • Demonstrated leadership and team-building skills, with a focus on fostering a positive and empowered team culture.

  • Deep understanding of lean-agile principles and the benefits to product delivery.

Why Hiscox?

- Healthy work-life balance with our 35h/week and hybrid working system.

- Holidays: 25 days + 2 Hiscox Days (Extra two Annual Leave).

- Health insurance, gym allowance, pension plan etc.

- After 5 years work 1-month sabbatical leave.

- Team spirit with many opportunities to engage and an open culture.

Work with amazing people and be part of a unique culture


Work with amazing people and be part of a unique culture