Scheduler I - Home Health Administration

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Scheduler I - Home Health Administration

Location

Independence

Facility

Business Operations Center

Department

HC Sched Dept-Center for Connected Care

Job Code

B1406H

Shift

Days

Schedule

9:00am-5:30pm

Job Summary

Job Details

**This is a remote position for candidates residing in the Northeast Ohio area

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.   

As Scheduler at our Homecare scheduling department, you will support and ensure that appointments are scheduled according to protocol, criteria, and preferences. In this role you will help patients schedule routine and on-call nursing services, rehabilitation services or home care aide services. Schedulers have the authority and flexibility to move patients into vacant appointments due to cancellations, prioritize urgent cases, and offer next-day appointments to patients who need to be discharged.  

This is a remote position. A caregiver in this position works Monday through Friday from 9:00am to 5:30pm. Weekend rotations include 1 weekend every 4 weeks and will receive a scheduled day off for weekend commitment. 1 holiday is required per year.   

A caregiver who excels in this role will:  

• Coordinate with Central Admissions, Coordinators and Liaison staff to accept appropriate patient referrals. 
• Receive add to care orders and requests for secondary services. 
• Process all scheduling functions in system and communicates information to staff. 
• Facilitate the flow of patient needs and status information between disciplines and ensure all intake and patient referral information is entered into the database. 
• Monitor equity in the distribution of workload and optimize staff productivity levels. 
• Assign patients and facilitate the exchange of information between interdisciplinary staff, central admissions, and pharmacy. 
• Perform general clerical and support activities. 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED
• One year of recent scheduling experience
• Basic knowledge of computers, word-processing and medical terminology 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/        

Physical Requirements:

• Requires ability to sit or stand 80% of the time.
• Requires frequent data entry and sitting.
• Must have normal or corrected vision, hearing and speech.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities